G
Neophyte

Neophyte

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1 Message

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100 Points

Fri, Jul 16, 2021 8:34 PM

Repeaded loss of network

I am using Wifi Protection version 3.3.1045.  I have Century Link wifi.  I can go months in a row with no VPN problems.  Then I have days when I turn on the VPN and within 10 seconds it goes off with the notation "No network connection."  While I watch that screen it will change back to show that I am connected but when I turn on the VPN within 10 seconds it will turn off again with the notation "No Network Connection."  Going to settings and clicking "Add VPN configuration" does no lasting good.

Meanwhile I remain connected to the internet through my browser continuously.

Responses

Brand User

Prodigy

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166 Messages

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3.1K Points

2 m ago

Hi, gschoepflin

Welcome to Trend Micro Home Users Community

 

The possible reasons why you are experiencing this issue are:

  • your Wi-Fi network connection is unsupported.
  • your Internet connection is unstable.
  • an additional action is required in completing Wi-Fi connection.

For more assistance on how you can fix this please check the link below:

Error: Cannot Connect to the VPN (WiFi Protection)


In case you need more help, please let us know immidiately

Regards,

TM_Kar