Fri, Jan 7, 2022 7:53 AM
I have followed the notes, but the Extension will not load in Firefox
15 d ago
17 d ago
Does not work for me either. Cannot login. Can't use extension.
Hi arthurcdavis & bevstevenson41,
Welcome to Trend Micro Home Users Community.
We would like to take a look at this closely I would like to ask further description and explanation of the symptoms you are experiencing. Please let us know what happened and on what part did you encounter the problem.
Also, please provide us the following information:
1. On what device and its Operating System Version.2. Exact Error Message on the Trend Micro password manager extension.
Let us know how it goes.
16 d ago
Thanks for your response, arthurcdavis
To fix this, please follow the steps provided on the link below:
"Unable to Help with Your Passwords" error
Hope this helps.