J
Neophyte

Neophyte

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1 Message

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100 Points

Wed, Mar 2, 2022 3:46 AM

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Answered

Internet speed

Turning on VPN slows my WiFi Internet speed from about 900 Mbps to 400 Mbps. Why is that happening? Is there anything I can do to fix it? If there is not a fix, I will leave it on the setting to activate when detecting a nefarious feed. 

Brand User
tm_kim

Legend

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682 Messages

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10.1K Points

9 months ago

Hi, jwolski.

 

This is not the usual behavior of our product. I would like to ask for further description and explanation of the symptoms you are experiencing. Please let us know what happened.
 
Please also provide us with the following information:
 
1. Trend Micro VPN Proxy One Pro version:
2. iOS version:

You can also try to reinstall the app then check if the issue would still persist.

 

- TM_Kim

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