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1 Message


100 Points

Sunday, April 30th, 2023 6:56 PM



Free Adobe Reader

Receiving initialization error when installing Adobe DC Reader XI on Windows 11 laptop.  Maybe blocked by Trend Micro Anti-Virus software.  Is there a workaround to install and use this software?

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Brand User

Trend Security Expert


37 Messages


840 Points

5 months ago

Hi @covingba,

Welcome to Trend Home Users Community.

If you're having trouble installing software on your device and suspect that Trend Micro antivirus may be the cause, you may follow the instructions here on How to temporarily disable protection on Windows.

If you're still unable to install the software even after disabling the antivirus, then it's likely that the antivirus is not the cause of the problem.

It's important to note that you should only install software from a trusted source, and only if you're familiar with it. Make sure you download the software from a legitimate website.

I hope this information is helpful to you.

Thank you.

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