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TM Antivirus + and Eicar

TM will automatically quarantine a detection, even though I selected NOT to.Is that normal?

Editing Account information

Why can we not edit our account info?? Why when I log onto my account does it continue to show old expired plans and not allow me to remove them from

 posted 

2 days ago

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Last response by 

8 hours ago

Firefox 76.0.1 (64-bits)

Hi Team,No working TM add-on in firefox???Did fresh install of TM Max and Fresh install of Firefox but still no toolbar!The download you offer on your

 posted 

a day ago

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Last response by 

8 hours ago

Ad blocking

hello if you have the feature to block the ads of all applications like adguard with vpn

 posted 

a day ago

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Last response by 

9 hours ago

1.sabs-news.info

I have a recurring pop up add for @Devilgirl97 on Google Chrome. Trend Micro doesn't seem to get rid of it.

 posted 

18 hours ago

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Last response by 

15 hours ago

Windows 10 Slowdown with Trend Micro Maximum Security Antivirus

Hello,I got a new computer but after installing the antivirus it's a disaster.At startup or as soon as I open Chrome (where is installed the plug

 posted 

5 days ago

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Last response by 

15 hours ago

When Running Sherrod Computers "File Renamer" Trend Micro Gave a Ransomware Warning

It is possible for your engineers to check the application. https://www.sherrodcomputers.com/products_filerenamer.cfm I believe it is safe and, if so,

 posted 

21 hours ago

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Last response by 

15 hours ago

HouseCall is staying on "Listing autorun entries" for 15+ minutes

I've downloaded Trend Micro HouseCall on a fresh computer without any other antivirus software except for native Windows Defender.And it was runn

 posted 

9 days ago

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Last response by 

a day ago

VPN

YOUR VPN SERVICES IS GOT DISCONNECTED AFTER REFERESHING IN ANDROID 10. PLS ADD A TOOGLE OPTION FOR VPN AND ALSO ADD A OPTION FOR MANUAL CONNECT VPN AN

 posted 

2 days ago

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Last response by 

a day ago

Notification & fast scan speed

Hi, I've been getting notifications occasionally that say theres an issue but then I go to look at the issue thru the TM app and there's nothing. I r

 posted 

2 days ago

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Last response by 

a day ago

Latest version flagging output of new installer - software developer

Hey there. Been running this for a while. I also write software for a living.Today I finished a long running project, and created an installer using t

 posted 

3 days ago

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Last response by 

2 days ago

Android app issues

1: Web guard turning itself off. 2: not scanning apps except 4. 3: Not blocking sites I've added to blacklist, 4: scanned 1 website only but gives no

 posted 

2 days ago

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Last response by 

2 days ago

TM makes computer CPU very high with one program

IF TM is on while using this one program https://www.tc2000.com/ the CPU runs very high. If I exit TM the cpu runs normally.This for other reasons, I

 posted 

3 days ago

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Last response by 

2 days ago

Wifi security

This is the most useless app i have paid for. im sitting at my desk with an ipad and iphone side by side both connected to the same wifi connection. m

 posted 

3 days ago

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Last response by 

3 days ago

STOP THE POP UP NOTIFICATIONS

Hate all the pop up notifications.

 posted 

a year ago

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Last response by 

3 days ago

TM Max Security does not load on start-up, nor opens manually

Posting this question as I tried many resources online and unable to figure out a solution yet.I recently renewed my Trend Micro Maximum Security lice

 posted 

4 days ago

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Last response by 

3 days ago

Problem notification after scan

It is utterly and totally ridiculous that the app should tell me that there is a problem after a scan and then when I look at the notification it show

 posted 

5 days ago

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Last response by 

3 days ago

Stop protect additional devices notifications

How can this annoying and disruptive notification be stopped?This just started recently. The protect additional devices notification pops up on scree

Claiming $50 cashback problems

I have just renewed my subscription, working through this ridiculously complicated process with the assistance of a Trend help desk person, and receiv

 posted 

4 days ago

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Last response by 

3 days ago

How do you protect against viruses and malware?

Major computer and personal security issues.