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Mis-charged for Maximum Security license renewal

Re Customer 473922535003 Your price table shows cost as $129.95 for 24 month Max Security 4 Device renewal however I have been charged $139.95. Please

 posted 

4 years ago

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4 months ago

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Should I leave AVG protection on or uninstall it?

I have AVG Protection on one of the laptops i have installed TrendMicro onto, shoudl I leave this on or unistall it? If i unistall it, AVG is giving m

 posted 

4 years ago

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Last response by 

4 months ago

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How to turn on protection after replaced motherboard

Have just had motherboard replaced. how do i turn on protection? laptop says to restart computer to fix problem. didn't work

 posted 

4 years ago

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4 months ago

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Why won't my protection stay on?

Trend Micro product version

 posted 

4 years ago

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Last response by 

4 months ago

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BSOD: DllRegisterServer failed

I just received the following message one of my Windows 10 computers running Trend Micro Internet Security. BSOD: DllRegisterServer failed with error

 posted 

4 years ago

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Last response by 

4 months ago

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High CPU usage

Twice daily Trend software hijacks 78% or more of my CPU and "locks" up my PC, what's going on, any setting I can change to limit this?

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4 years ago

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Last response by 

4 months ago

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BSOD message

I clicked on a website earlier and my computer froze, it had a message with a blue screen and said I won't be able to close my browser (which I couldn

 posted 

4 years ago

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Last response by 

4 months ago

Brand User

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[FAQ] Seeing BSOD full screen message, what to do

We're seeing more technical support scams recently, where fake critical system error messages are displayed after clicking on a web link or from a rec

 posted 

4 years ago

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Upgrading to a five machine license.

Have looked over the topics and haven't found what I need. I have the Maximum Security 2015 for three devices, but need to add another machine. How

 posted 

4 years ago

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Last response by 

4 months ago

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Resource Hog (high CPU and memory)

It just recently started happening. he Trend Micro Anti-Malware Solution is always running and using the resources shown in the task manager CPU 20-3

 posted 

4 years ago

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Last response by 

4 months ago

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Can't upload photos to Zenfolio

I am having trouble uploading photos to my photography studio website at the following location:http://www.zenfolio.com/joansphotostu... When I have

 posted 

4 years ago

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Last response by 

4 months ago

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Unable to install update

I am getting messages "Unable to install update. Please connect to internet" (I am connected) and also "Something is wrong with the file received from

 posted 

4 years ago

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Last response by 

4 months ago

Brand User

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[How-To] Change appearance of your name in the community

To display your first name or full name in your community posts and replies, here's how:In the community web page, locate your name at the top right c

 posted 

4 years ago

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Can't watch Youtube videos

Why can't I watch youtube videos and get on important things that I need for school? Security blocks everything....

 posted 

4 years ago

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Last response by 

4 months ago

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Will I lose remaining license period if I upgrade now?

I am upgrading Trend Micro Premium Security 10, it says to get rid of the previous one. As I still have some weeks left on the previous one, will I

 posted 

4 years ago

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Last response by 

4 months ago

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Safari web surfing protection in iPad

How do I check if Trend Micro is working on Safari browser on an iPad? The following instructions are given, but I cannot locate a Safari menu on the

 posted 

4 years ago

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Last response by 

4 months ago

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High memory usage in Win 10

recently win 7 upgraded to 10 about 6 out of 8 GB ram is consumed coreServiceShell seems like the top most memory consumer in processExplorer - coreSe

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4 years ago

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Last response by 

4 months ago

installation incomplete

I tried installing maximum security 2015 and a "Installation Incomplete" message came up:The computer has not started running a service needed by the

 posted 

4 years ago

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Last response by 

4 months ago

Brand User

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Comparison between Free and Premium versions

Mobile Security for Android offers a Free version and a Premium version. To find out what additional features are available in Premium version, please

 posted 

4 years ago

Brand User

Closed

[Hot Fix] Google.com search result links not rated by Trend Micro Toolbar

If you have "Rate links..." setting turned on in Trend Micro Toolbar, but the URL links aren't being rated, here's a Hot Fix to fix this issue.https:/

 posted 

4 years ago