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Brand User

Hi turpg68 and welcome to Trend Micro community!We are not sure how your emails disappears from the inbox but since you mentioned that the message is being sent, possibly it is on the sent items. May I know your email provider and your mail clie

 commented 

2 years ago

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Emails vanishing

HI, I am sure I have a virus on my PC, every time I get sent an email with personal information in the content, it disappears from the inbox within se

Problem

Brand User
Brand User
Brand User
Brand User
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Brand User
Brand User

Hi wslyh_fd511c, Trend Micro will still protect your computer as usual but Trend Micro Security 2020 will be the last version compatible with Windows 7 computers.   Let me know if you need more help.   - Kath

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SUPPORT FOR WIN 7 PRO AFTER JAN 2020?

microsoft is ending all support for win 7 after jan 2020. their info says that my system will be at risk for all sorts of "gremlins,spyware,virus

Question

Brand User
Brand User
Brand User

Hi liam.osborne95 and Welcome to the Community!Thank you for bringing this to our attention.For futher instructions you can refer to this link below.“Starting your protection” appears from the Trend Micro programHope this helps!Trend Micro Home

 commented 

2 years ago

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please lend a hand

Hi, My Trend maximum security will not open at all and is stuck saying "starting your protection... please wait". What do i do? i think i have a virus

Problem

Brand User

Hi @normgerr06, we are confirming the details of access the Toolbar requires but I am pretty sure it does not access your personal information.Trend Micro Home Users Community

 commented 

4 years ago

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Safeguarding Google - reading all data

Safeguarding Google tells me that the Trend Micro Toolbar can "Read and change all your data on websites you visit". Why would I want a feature that

Question

Brand User

After confirming, we noticed that you have contacted our Phone Support over this issue and I see that the Support Team was able to speed up the resolution of your issue. Please let us know if you need further assistance.Trend Micro Home Users Communi

 commented 

4 years ago

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a double dilemma

On October 1st I purchased a renewal of Trend security which was said to expire on 14th October. However in the Product Panel it says that my item ex

Question

Brand User

Good news! We've extended the expiration of your new SN to July 20, 2017. Please check!Please feel free to ask questions or report product issues in the community in the future. Thanks!Trend Micro Home Users Community

 commented 

4 years ago

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What's up

Why is when up renew your protection if you still have a number of days on your subscription you loose them. In my case my subscription did not expire

Question

Brand User

Hi Jo, we've merged this post to an existing conversation since the contents are the same.For your "govome" question, we suspect this is a Browser Hijack potentially unwanted software. Please follow the steps below to fix your issue. Here's for your

 commented 

4 years ago

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Govome

Can you help me get rid of govome.inspsearch.com as it has taken over my Google search? I have tried a few option from the web without success. Thank

Question

Brand User