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[FAQ] Seeing BSOD full screen message, what to do

We're seeing more technical support scams recently, where fake critical system error messages are displayed after clicking on a web link or from a rec

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Available Now!

Trend Micro Home Network Security provides protection against network intrusions, web threats and identity theft for every device you connect to the i

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Auto-Renew frequently asked questions

We get questions about Auto-Renew frequently, so we have compiled a list of questions and answers for this topic.https://esupport.trendmicro.com/en-us

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[Hat Tip] Email Safety and Protection

Email as a communication platform for businesses and individual users has made it an ideal platform for malicious content and threats. Scammers use va

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Technical Support Scams posing as Trend Micro Support

To our Valued Community Members, We apologize for the inconvenience this has caused you. We want to make it clear that Trend Micro is not affiliated i

 posted 

6 months ago

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Last response by 

bhmsd55 

6 months ago

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[Hotfix] Trend Micro Security 2020 ( version 16.x)

Trend Micro Security 2020 - HotfixesThe latest versions of Trend Micro (Antivirus+, Internet, Maximum, Premium) Security have been released recently.

 posted 

a year ago

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Last response by 

tm_kree 

a year ago

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Coronavirus Scams, Cybercrimes and Trend Micro's Commitment to you

Hi Everyone, Here is a compilation of Trend Micro resources to keep you updated with the latest threat related to coronavirus and how you can stay s

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[Software Update] Trend Micro Security 2021 now available!

The long wait is over! The new Trend Micro Security 2021 is now available for download. Enjoy your digital life safely while you stay at home. The new

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Comparison between Free and Premium versions

Mobile Security for Android offers a Free version and a Premium version. To find out what additional features are available in Premium version, please

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Upgrading Trend Micro Security to the latest version: For Windows PC

Now that Trend Micro Security 2020 is out, you can now upgrade your current version to this latest version for free, and here's how:Note: In the proce

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Check your home network security with HouseCall for Home Networks

Many home devices have possible security issues that hackers can use to take control of your home network. This can lead to privacy leaks ormuch worse

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[Hat Tip] Protect Yourself Online Using VPN

In some areas, users don’t have a fixed internet connection, prompting them to use their mobile data. In an effort to conserve data allocation,

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Performance Issue Fixes for Trend Micro Antivirus for Mac 2020

We have released the following fixes to address specific issues and enhance product performance for the latest Trend Micro Security version and its co

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Trend Micro Security 2020 Help With Performance and Conflicting Software Issues

Hi,When installing the latest version and you encounter the following issues:Other programs not working Encountering performance issues such as high C

 posted 

a year ago

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Last response by 

tm_reine 

a year ago

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Updates on some issues with Scanning and Trend Micro program turning off

Hello Everyone, Here is the updated solution as of 8:00 PM PST for the issue with Trend Micro Security automatically turns on/off during idle or durin

 posted 

2 years ago

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Last response by 

tm_pat 

2 years ago

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New Feature: Enabling Fraud Buster for Gmail and Outlook Webmail with Trend Micro Security 2020

More and more scam emails these days may contain no obvious malicious URLs orattachments but can nonetheless be a threat, using social engineering to

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[New Launch] Stay protected against ever-evolving threats with Trend Micro Security 2018!

With enhanced social networking security, Trend MicroTM Security makes it easy for you to protect yourself and your family. It features: • A friendly

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Important Information for Trend Micro Solutions and Microsoft January 2018 Security Updates

Regarding Windows 10 KB4056892 requirement from AV software -- We advise you to manually add the registry key required to receive the Januar

 posted 

3 years ago

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Last response by 

jabi 

3 years ago

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[New Launch] Trend Micro Home Network Security

Trend Micro Home Network Security provides protection against network intrusions, web threats and identity theft for every device you connect to the i

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Heads-up: System Upgrade on October 16 - 18

To improve your Trend Micro Community experience, we are upgrading our system starting: October 16 (Wednesday) to October 18 (Friday). During the

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