Official

Accepted

Unanswered

Advanced Filters

Search Results (94)

Most Recent

Accepted Solution

Closed

Reinstall Trend Micro

I was advised by Acer help desk to restore the factory settings on my new laptop because of a problem. Now I don't have trend micro on my laptop after installing it several weeks ago.  How do I re-install it without having to add it as another 'new device' as it's already listed as a 3rd devic

Question

 • 

Answered

 • PC Security

91

1

0

Accepted Solution

Closed

maximum sécurité sur ws 2019

Bonjour J’ai acheté la version Trend micro Maximum Security pour réseau domestique. Le logiciel se télécharge bien et se décompresse bien mais ne s’installe pas. Pouvez-vous m’aider ?

Problem

 • 

Resolved

 • PC Security

14

1

0

Accepted Solution

Closed

Delete Files in the quarantine

I have Trend Micro maximum security but i can not find an option for deleting the files placed in quarantine. I need to know how to delete them. Thanks.

Question

 • 

Answered

 • PC Security

282

4

Accepted Solution

Closed

I can not to translate (para entender que deseas)

Nu inteleg cum se instalează programul support @clickfunnells.com Plata a fost efectuată. I receive your books,but ...

Problem

 • 

Resolved

 • PC Security

27

2

0

Accepted Solution

Closed

Message don't have trend micro. It doesn't expire till 7.27.21.

Micro trend expires 7/27/21. So why is it not on my phone?

Question

 • 

Answered

 • PC Security

17

1

0

Accepted Solution

Closed

DO I NEED ANOTHER VIRUS PROTECTION PROGRAM

Hi, I have and am very satisfied with my Trend Micro virus protection. I have a McCafee pop-up appearing on my computer every time I log on. I understand it may have come along with one of the programs I'm using (possibly Microsoft?) ..... I just dont know if I should be encouraging or accepting it

Question

 • 

Answered

 • PC Security

64

1

0

Accepted Solution

Closed

Reinstalling and Restart Required

Greetings,                   My Trend Micro stop working and I am having a problem reinstalling Trend Micro. So I tried reinstalling. The installation goes well then is says “Restart Required”. After restarting

Problem

 • 

Resolved

 • PC Security

1.4K

2

0

Accepted Solution

Closed

Procedure to claim my Cash Back Coupon of $100

After renewing my subscription I cannot locate where or how I can claim the Cash back coupon! Any help please as my account does not show how!

Question

 • 

Answered

 • PC Security

69

1

Accepted Solution

Closed

How can I stop a Trend popup from coming up all the time

Hello! About a week ago I was trying to find a website that would allow me to convert a YouTube file to MP3.  When I went to one site, Trend warned me that it was a malicious site, so I allowed Trend to block it.  So now I get pop-ups from Trend ever day, several times a day, telling me t

Problem

 • 

Resolved

 • PC Security

343

2

0

Accepted Solution

Closed

Can't block youtube even though I have blocked it in the website filter

I've blocked youtube in the website filter but it continues to allow access to this website. Using MS Edge browser

Question

 • 

Answered

 • PC Security

127

1

0

Accepted Solution

Closed

Trend Micro scan

I just received a warning message that my Trend Micro scan is running too slow.

Question

 • 

Answered

 • PC Security

28

1

0

Accepted Solution

Closed

Latest TrendMicro program

I renewed my subscription to the latest version. Now I can't seem to find out how to get secure erase enabled.  My old subscription had that feature.  Is that feature no longer available?

Question

 • 

Answered

 • PC Security

63

2

0

Accepted Solution

Closed

Stop Trend Pop-ups

I keep getting a notification that trend has blocked a site, but I don't want a notification. Trend should run in the background; out of sight, out of mind. Below is a screenshot of the notification. I want to stop these popping up.

Question

 • 

Answered

 • PC Security

70

1

0

Accepted Solution

Closed

security

can security on my pc be combined with another company

Question

 • 

Answered

 • PC Security

26

1

0

Accepted Solution

Closed

Can you help me?

I need to install Maximum Security on my new Windows 10.

Question

 • 

Answered

 • PC Security

29

1

0

Accepted Solution

Closed

How do I set Trend Micro to update when PC shuts down normally?

I turn my PC off overnight, so I'm perplexed that the first thing Trend Micro says upon boot is that my PC needs to be restarted to install updates. Am I missing a setting that enables it to update when the computer is restarted?

Question

 • 

Answered

 • PC Security

103

2

0

Accepted Solution

Closed

Offline protection

Hi,Does Trend Micro Maximum Security offer strong offline protection when not online?Due to limited internet access and policies implemented in our office staff are able to access emails and domains that have been given permission for work. Due to this TM does not get updated during office time and

Question

 • 

Answered

 • PC Security

52

1

0

Accepted Solution

Closed

Trend Micro Security Lite

Hi,Is there a release date for Trend Micro Security Lite? I am currently using TM Maximum Security, will my version(product) auto upgrade to it?Thanks

Question

 • 

Answered

 • PC Security

45

1

0

Accepted Solution

Closed

Desktop

My desktop icon for Trend Micro never appeared. How do I get a desktop icon so I can scan when I choose. At the moment I cannot scan.

Question

 • 

Answered

 • PC Security

40

2

0

Accepted Solution

Closed

Regarding privacy on Facebook, if I choose Friends only will that include groups I belong to?

Out of nowhere this Privacy Scan thing appears and shows my info available to the Public. If I choose Friends, will that include Groups I belong to on Facebook? I certainly want to be able to find new Friends, join new Groups and those people able to see my posts. Thank you.

Question

 • 

Answered

 • PC Security

41

1

0