Official

Accepted

Unanswered

Advanced Filters

Search Results (6K)

Activity
Game ON | New Trend Micro Community Helping Hand II Badge

  Over the past few months, we earned amazing badges by simply being there for each other.  Let's raise the bar higher this month. Introduci

Announcements

 • PC Security

10

0

0

Spot the Scam: Snapchat 2FA, Costco raffle, Amazon, Hulu refund, and PayPal verification

    This week the Trend Micro Check team spotted 3 SMS scams and 2 phishing emails     Did you experience receiving these SMS Scam

Article

 • PC Security

37

1

Spot the Scam: Amazon Prime Day, Costco Raffle, Free Adidas Shoes, and Netflix Phishing Scams

  This week, here are the scams spotted by the Trend Micro Check Team.        Amazon Prime Day Fake 30th Anniversary Giv

Article

 • PC Security

61

1

Closed

Fare to many attends to sell some more priductd - i don't like that at all!!!!

You must know what I mean.

Question

 • PC Security

8

1

0

Closed

Thank you

I have been with trend micro since it was introduced on QVC. many years ago. have not had a problem. thank you many times over.

Praise

 • PC Security

13

1

0

Accepted Solution

Closed

iPhone X & iPad IOS system does NOT update my subscription

My iPhone & iPad are not fully protected by my premium subscription because it Will not recognise that my devices even though it does say my subsc

Question

 • Mobile Security for iOS

78

2

Closed

My trend micro won't automatically update on my MacBook Pro. How do I get it to do this?

Trend Micro automatically updates on my apple iMac and apple iPhone, yet every time I open my MacBook, I have to automatically scan and update Trend M

Problem

 • Mac Security

30

1

0

Closed

won’t accept my email address on certain application and VPN turns itself off automatically and can’t turn it back on again!

will not accept email address on certain application and VPN switch can not be turned on.. greyed out

Problem

 • Mobile Security for Android

11

1

0

Closed

Pay Guard launches an additional browser window and tabs in Internet Banking

When using my online banking facilty in chrome (Windows 10 desktop PC), Pay Guard seems to launch a new window and tabs forever. How can I stop this?

Problem

 • PC Security

28

1

0

Closed

mobile security's accessibility cganging and it collected some logs

Token 2764 was about collected logs that were sentt in. my accessabiliy turns off all the time, have unistalled and reinstalled. Gone over directions

Question

 • Home Network Security

21

3

0

Closed

Notification settings

I recently switched to this software from Norton after several issues, one of which was too many notifications that I couldn't turn off, and I'm start

Idea

 • PC Security

32

3

0

Closed

Questionable ethics, guys..

Dishonesty in reporting....is this symptomatic of larger ills?? A new pattern gets updated on..lets on day one. Two days later, the same pattern numb

Problem

 • PC Security

65

3

0

How to disable notifications period... it annoying

I am constantly getting notification for "Website Blocked" while browsing. I know that there is a mute mode while you are in fullscreen mode

Problem

 • 

Acknowledged

 • PC Security

47

2

0

Closed

Not blocking

Not blocking some websites which I put as blocked

Problem

 • Mobile Security for Android

24

1

0

Closed

Licence and operations prior to expiry

Why is scanning and update function disabled 8 days before expiry of my last license

Question

 • Home Network Security

15

1

0

Closed

Wi-Fi app unconnecting Mobile Security app

Whenever my iPhone connects to my home or recognized Wi-Fi, the WiFi connection app tries to connect and unconnects Mobile Security app, thus giving m

Question

 • Mobile Security for iOS

54

5

0

Closed

Are Ads checked for Viruses that appear when a Topic is located after an online search?

When I conduct a Search and select the Topic I wanted, it's difficult at times to remain on Topic when Ads are randomly strewn throughout the Topic; t

Question

 • Mobile Security for Android

16

1

0

Closed

VPN fonctionne pas

VPN fonctionne pas avec moto e et trend micro semble ne pas savoir où est le problème clé vpn n'apparaît pas

Question

 • Mobile Security for Android

22

1

0

Set up - where is the pin for the app?

WHERE IS THE PIN NUMBER??? Where can I find the pin to pair my new home network security device to the mobile app? It is a device that plugs into my i

Question

 • Home Network Security

61

8

0

Shuts down Telstra modem

Hi can anyone tell me how to stop trend micro from shutting down the Telstra modem

Question

 • Home Network Security

36

2

0