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new laptop

need to download TM on new laptop

Question

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Answered

 • PC Security

25

1

Closed

android auto

I have a new phone (A53) with Trend mobile security. Can't seem to connect to android auto as location notifications not coming through.  

Problem

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Resolved

 • Mobile Security for Android

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Pay gaurd

My iPhone 13 not showing pay guard like my partners Samsung and I'm just curious as to why as we believe this feature to be worthwhile. Thanks!

Question

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Answered

 • Mobile Security for iOS

20

1

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Pinned

VPN Proxy One Pro version 5.5 Release

  Trend Micro VPN Proxy One Pro or in some countries still called Trend Micro WiFi Protection - protects your data when you connect to public Wi-Fi or any unsecured network.   What's New? Android New feature! Split Tunneling Lets users route some application or device traffic through an

Idea

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Replied

 • VPN Proxy One Pro

54

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How to protect yourself from phishing scams? — Netflix, Walmart, and more

What can phishing scams do?   Scammers can steal your identity by hijacking personal information, Credit Card details, Usernames & Passwords when you click the phishing link in an email. Scammers pose as famous brands and use text messaging or emails to attack prospects.    Learn

Article

 • PC Security

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How to turn off annoying Website Blocked pop up message

I do not want to see a pop up every time Trend Micro blocks a website. I do not want to unblock the websites, I just want the message to stay in the background and not pop up on top of whatever I am doing.  In most cases I do not have to acknowledge the pop up in order to continue with what I'

Question

 • PC Security

2.6K

14

Closed

Fraud Buster missing scam messages

Trend Micro Fraud Buster is not picking up Scam SMS Messages, and the link to report these messages has also disappeared too. This is not what I would expect from a recently purchased 2 year subscription to be doing on my device.

Problem

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Resolved

 • Mobile Security for Android

100

5

Closed

Complaint: Trend Micro caused blue screen of death. Can't recommend this software.

So I constantly got a blue screen of death today on Windows 11. Stop code: "PAGE FAULT IN NONPAGED AREA". What failed: TMUMH.sys. I looked it up - related to Trend Micro. I had external hdds plugged in that the multiple blue screens could've potentially corrupted. I can't fathom using an antivirus t

Question

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Answered

 • PC Security

268

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0

Accepted Solution

Official Solution

Closed

apple mac security

apple says they use strong security of their devices , do I still need to install trend micro in a mac ?

Question

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Answered

 • Mac Security

43

2

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Pinned

It's Game Time: Crossword!

  What's up, TM Community Peeps!   Have you guessed all the Password Manager features in the Jumbled! puzzle last month? My favorite is the Automatic Form Filler, it saves me a lot of time signing up online. What's yours?   This August,  we will play a crossword puzzle that will

Announcements

 • PC Security

107

7

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VPN - Web Guard Workaround

I have the latest on my iPhone, which is also running the latest IOS, though I've been dealing with the VPN for about 2 years. So far, I have found that what works well for me is to simply go into the app, select Web Guard, and turn it off.  When I am on a public network, I turn it back on. &n

Idea

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Replied

 • Mobile Security for iOS

73

1

1

Accepted Solution

Closed

How to remove non existing computer from the protected devices list?

How to remove non existing computer from protected devices list? I no longer have the laptop (phisicaly destroyed) but trend micro have no option to remove it

Question

 • PC Security

62

5

Closed

Pharmacy Texts and Emails Scams — CVS

Health is wealth! We take care of our health and our family's the best way that we can, we try to live an active lifestyle, eat healthily, and take multivitamins supplements. Good thing our trusted pharmacies like CVS got our health needs covered, from everyday essentials to medicines. However, even

Article

 • PC Security

47

0

Closed

Network Attack blocker

Add a Network Attack blocker for TM Maximum Security to help protect against network based attacks

Idea

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Replied

 • PC Security

45

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Closed

finding the actual size of a download for us folk the have a limited amount of data

 I would like to know how to find the size of a download?  And if I really need it for my security and to see if I want to take that risk.  It is a I need to know and it should be post under the download itself, not just a button that says install now with no other information shown??

Problem

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Resolved

 • Home Network Security

24

2

Closed

Offline threat protection

Does TM Maximum Security purely rely on the cloud or does it offer offline protection with behaviour blocking and AI heuristic protection when not connected to the internet?

Question

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Answered

 • PC Security

36

2

Closed

Old question ....still no solution

I asked this long time ago, nothing changed, even though is a major issue. When something is detected and removed, it s placed in "Quarantine" and accessible to the user in "Logs" The user can decide to "restore" it, will be restored, but still be left in logs with the response "removed" You can go

Question

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Answered

 • PC Security

70

1

Closed

aguardando

tenho a McAffe,querendo se instalar dizendo que tenho um virus perigoso no notebook

Question

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Answered

 • PC Security

13

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What phishing scams do? — Amazon and Paypal

    We all enjoy buying stuff on Amazon. Who wouldn't right? They have all the amazing stuff at the best prices.  After enjoying shopping online till we drop, we have to find the easiest and safest way to pay for our orders — here comes PayPal.   The Trend Micro Check Team

Article

 • PC Security

36

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Closed

problem with the Trend VPN setting on my iPhone and iPad.

This issue is four years old and still recurring, Trendmicro you said you are working on the issue, was it resolved? Because am experiencing the same today

Question

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Answered

 • Mobile Security for iOS

42

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0