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Virus scan

My Trend use to do a nightly scan. Since Support reinstalled it yesterday, that scan didn't happen.  The schedule only allows certain days and not nightly.  I am confused.

Question

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 • PC Security

25

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Hi memory usage

Trend is using too much memory and preventing other programs from operating normally.

Problem

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Resolved

 • PC Security

62

1

Closed

Security

Calendar & location kept getting thrown down

Question

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Answered

 • Mobile Security for iOS

38

2

Closed

iPhone no longer rings

I installed Trend Micro on my IPhone 13 pro. It no longer rings and I’ve missed very important calls.

Question

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Answered

 • Mobile Security for iOS

35

1

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Website not accepting password on account

Website will not accept last changed password or previous one

Problem

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Resolved

 • PC Security

12

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0

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Why parent control don't work on PC?

Why parent control don't work on PC? The computer works despite the fact that working hours are limited to 10:00 p.m.

Question

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Answered

 • PC Security

28

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What phishing scams do? — iPhone 14 and iPhone 14 Pro Max scams

  Win an iPhone 14 Pro Max today! Click here — Sounds familiar? Many of us have seen or encountered these fake iPhone 14 campaigns from Social Media ads, and hard-to-resist pop-ups, to fake email campaigns. We're secretly hoping and praying that these raffles and sweepstakes are real, tha

Article

 • PC Security

401

0

Closed

Boot and UEFI protection

Hi,Does Trend Micro Maximum Protection protect against Boot and UEFI related malware that cause corruption ?

Question

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Answered

 • PC Security

45

2

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iOS 16 and Trend Micro App Compatibility

  iOS 16 is now available to all users with iPhone 8 and later, including the latest iPhone 14 series. You can directly update in the Software Update section of the Settings on your iPhone.   iOS 16 Overview New Lock Screen Design ― fully redesigned from customizable widgets to animated w

Article

 • PC Security

954

2

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VPN and webguard

Why does my webguard and VPN keep getting turned off

Problem

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Resolved

 • Mobile Security for Android

42

2

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Security

My privecy and tracking

Problem

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Resolved

 • Mobile Security for iOS

34

2

Closed

Fix

How do I fix everything I got an alert for because it includes private documents

Question

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Answered

 • Mobile Security for iOS

31

3

Closed

Trend Micro Security score 4.0 in PC Mag Review 2022

    Trend Micro Security 2022 keeps you safe online, on all your devices, all the time. This was proven beyond doubt in the recent review by the tech reviewer PC Mag. They reviewed all Trend Micro Security products and the Trend Micro Maximum Security and Trend Micro Antivirus for Mac bags

Article

 • PC Security

148

2

Closed

How to I get it back?

Got on the right lower corner a message , something like " Web protection enabled" "Antivirus Enabled" with the option to click on it "do not ask again" I clicked. How do I get back now this notification?

Question

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Answered

 • PC Security

35

1

Accepted Solution

Closed

Phishing attempts

I have as of today two phishing attempts on subscription renewals for services I do not subscribe to. Is there a place I should forward these attempts for further investigations? Buford

Problem

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Resolved

 • PC Security

32

1

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Pinned

Trend Micro Mobile Security for iOS version 10.0.1087 Release

What's new? Wed Guard Proxy Auto-Configuration Enhancements Bug fixes  Calendar Guard crash events Disable notification for data usage feature "Cannot Open Page Description data" error. LINE app displays a "Server connection not possible" error when Web Guard is on. How to Update C

Idea

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Replied

 • Mobile Security for iOS

481

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5

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Steam games with anti cheat software do not always launch

I try to start up some games on Steam and they do not launch. I think it's related to anti cheat software like Destiny 2 has trouble launching due to Battleye launch failures or blocks.

Question

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Answered

 • PC Security

62

2

Accepted Solution

Closed

Samsung Ultra

Can I download Trend Micro on my Samsung Ultra?

Question

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Answered

 • Mobile Security for Android

30

1

0

Closed

keylogger

Hello,My credit card was hacked and I changed it. I have Trend Micro Security 2022 and I want to know how I can use it to detect Keylogging Software.Any ideas?Thank you

Question

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Answered

 • PC Security

47

1

Closed

Being tracked

I look up something on duck duck go someone wants to sell me the stuff the next day in my inbox. What am I paying for. China

Question

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Answered

 • Mobile Security for iOS

38

2