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Making your mobile number private on the Internet

  Another layer of protection is having a second phone number that you can use for personal and other transactions. You might think that it's a huge inconvenience, however, a small adjustment to our lifestyle will have a huge impact on our security. Here are the benefits of having a second phon

Article

 • PC Security

56

0

Closed

I am trying to change the serial number on my other protected iOS devices.

I have a new serial number on my Computer. I have four protected iOS devices under the old serial number. How do I change the old serial numbers, on the 4 iOS devices, to the new serial number on I have on the computer?

Question

 • Home Network Security

11

1

Accepted Solution

Official Response

Closed

took over 2 hours to 'start protection' yesterday.

Mine took over 2 hours to 'start protection' yesterday. I've been having problems for the past 2 weeks and today again the 3rd remote to my pc and apparently all fixed.  I rebooted my new laptop that only takes a minute to boot up, but still waiting half an hour for protection to start... why

Question

 • PC Security

153

3

Closed

Here's a solution update for the “Starting your protection” issue. The hotfix....

Hello,The "hotfix" works , but why a "hotfix" and not a product update?Must be hundreds of users not aware about the issue (is not visible unless you point the mouse on it) and also not aware about of "hotfix" existence.

Question

 • PC Security

123

3

Closed

Broken popup

my popup broke

Problem

 • PC Security

39

2

Closed

Forced to install TM Toolbar

I had to reinstall trend micro this morning and I was surprised when it installed, it basically wouldn't get off the page of "needing to install the tm toolbar"- In the past, it's always asked me if I wanted to install that, it didn't force the issue & if you don't install it, then the tm icon i

Question

 • PC Security

42

2

Closed

Don't be a victim of holiday scams!

  It's the most wonderful time of the year! Everyone is excited and busy running holiday errands — parties left to right, going on your dream vacay, and gift shopping. We are so busy that we forget that scammers are also busy plotting their scammy traps just for you.      T

Article

 • PC Security

34

0

0

Closed

Web Page Blocked Notification pops up every time I open or reload a link on Chrome

A web page blocked notification keeps popping up every time I open or reload a link on chrome. The web page being blocked is "https://zoudlogick.net/2025b8e6a7c18f2f81.js". I have cleared cookies and data. I have also scanned the computer but it won't go away.Is there a way to solve this or to get

Problem

 • PC Security

40

1

Accepted Solution

Official Response

Closed

This feature has been turned off because it slows down your phone

I got a new phone, and set up trend micro security. I am not able to give permission for web guard, and have turned off the battery saver, so I am not receiving the full security

Problem

 • 

Resolved

 • Mobile Security for Android

14.5K

5

0

Closed

Eye strain due to intracranial 🧠 pressure must have dark mode

I need a way to make the trend micro apps run in dark mode with white writing. I suffer from a brain condition where the cerebrospinal fluid builds up inside my head, causing the nerves in my eyes to bulge. As a result, I have a challenging time seeing dark writing on a light background. Please upd

Idea

 • Mobile Security for Android

48

3

2

Closed

Need to cancel the VPN Free Trial

I subscribed to the VPN 7 days free trial, then I canceled the Auto Renewal because I purchased a Premium Plan. I can’t sign in to my account in the VPN app to activate the Premium License because in my TMicro account the VPN Free Trial license is still active along side with the Premium Licen

Problem

 • Home Network Security

16

1

Closed

USB DISCONNECTION WARNING

I have a problem with one of my External Drives going to sleep, this caused TM to give me repeated Warning Popups saying "USB Drive Disconnected", so I clicked on "Do not show this message again".  Does anyone know how to 'Re-Enable' the USB Disconnect Warnings?? 

Question

 • PC Security

39

2

Closed

Trend disabled

When I downloaded Microsoft 11 it disabled TREND. I restarted several times without success. How do I enable it. Thanks

Question

 • PC Security

25

1

Closed

Pinned

Automatic Upgrade for Trend Micro Security for Windows is here!

  Last October 5, 2022, Trend Micro Security released its latest program version for Windows users. It is currently available for manual download through Trend Micro Help Center, Trend Micro Download Center or through Trend Micro Renewal notices.   Today, Trend Micro delivers this program

Announcements

 • PC Security

6.8K

3

Closed

Calendar- backdated fake events (2016)

I occasionally search for certain events in my calendar (which is set up for scanning in TM). Interestingly I found numerous fake events relating to sales back in 2016 that showed numerous emails similar to my own. TM only scans the past 30days…has anyone else reported fake invites and events

Question

 • Mobile Security for iOS

27

2

Closed

VPN

I keep getting notices that I've been disconnected from my Always on VPN

Problem

 • Mobile Security for Android

16

1

Closed

Highlighting

Can't get the highlighting turned off. Followed instruction but could not find turn off highlighting under Web Threats. Any suggestions?

Question

 • PC Security

23

1

Closed

Trend Micro is slowing down my New Laptop

Trend Micro is slowing down my New Windows 11 Laptop

Question

 • PC Security

123

2

Closed

Social Media Safety Dos and Donts — Holiday Edition

  What is social media safety?   Did you know that approximately 60% of kids and teens ages 3-17 can easily access online content? — Internet and social media at our children's fingertips! An average kid watches 91 minutes of Tiktok videos per day and with the upcoming holiday season

Article

 • PC Security

22

0

Closed

Startup.

Trend Micro takes over 10 minuts to startup.

Question

 • PC Security

52

4