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Strange trend pop up about downloaded files

When I open Chrome for the first time on log in, I have a trend pop up that comes up telling me that there are no threats found in some downloaded files. It lists the files, but these are not files I have downloaded. I can't find them when I search the file names in my computer. Any suggestions?

Question

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Answered

 • PC Security

137

2

0

Privacy scanner

I have never seen Trend Privacy scanner before. Is the link a genuine TrendMicro feature? extension://plenenahmcbmckcigmnfohjdajncaakd/js/PrivacyScanner/local_page/index.html?locale=en&browser_id=0&browser_version=106.0.0.0&from=Carbon,SNS_FACEBOOK&status=01_11_21

Question

 • PC Security

21

2

Trend Micro assuming Biswap.org is phishing !!!

For some reason Trend Micro is assuming that the DEX/Crypto website BISWAP.ORG is a phishing website and doesn't let me in !!! Even when I put it's address on the exception list as follow the fucking anti-vírus is detecting as a phishing!

Question

 • PC Security

16

1

Update will no longer take with windows 7

Trend message says software no longer supported by product life cycle limitation.  I tried the free update button . No good.  

Problem

 • PC Security

27

3

0

How does Password manager work

Can someone advise exactly how Password Manager is meant to work. I have installed it a number of times but it doesn't seem to work. When I attempt to login to some web sites, e.g. Amazon, I get a message saying IE is no longer supported and to change my default browser which is already set to Edge.

Question

 • Password Manager

26

2

0

Does the Trend Micro Security 2022 Upgrade cover Best Buy revisions?

Hi,Just saw your mail about the 'Trend Micro Security 2022 Upgrade' is here, etc. However, it is unclear if this will work with my Best Buy subscription.  Everytime there is an update I mistakenly download the new one then am told to install the best buy version.  It'd be nice if I didnt

Question

 • PC Security

31

3

How Deepfakes Work

  Are Deepfakes real?   Have you seen Elon Musk playing and jumping off the couch as a baby or  Mike Tyson rocking the Oprah Winfrey's show? Or Nicolas Cage joining the cast of Friends? That's right, those are Deepfakes! There are tons of available deepfake videos available for watchi

Article

 • PC Security

33

0

0

Does not detect the pre-installed apps

I m using Samsung Galaxy M32 and Trend Micro does not detect the pre-installed apps such as Samsung Pay Mini, Samsung Galaxy Store etc. Need to fix this on a high severity.

Problem

 • Mobile Security for Android

20

1

Outstanding Technical Support

I was having a real headache with the latest version of TM refusing to install even after using the suggested Removal Tool. The Tech-support guy 'Jemello Christian Manalean' who I was lucky enough to get hold of by phone, and cannot praise enough, ran diagnostics and tests for over an hour. He final

Praise

 • PC Security

21

1

False Positives

I've had 2 false positives recently. First of all I wanted to check my webmail from my internet provider (Heart Internet) and was blocked, because it was an "unsafe" site. I was unable to unblock it and had to exite Trend Micro first. Second Trend micro blocked a Dell .exec update installation 

Problem

 • Home Network Security

20

1

Trend Micro 2022

Trend Micro 2022 is out...but nothing from what we discussed here has been implemented:checking for updates after boot is still set for 10 min instead of 1-2 min as has been requesteditems restored from quarantine (logs) are still labeled "removed" even though they were restored, creating confusion

Question

 • PC Security

35

2

SMS Phishing Link

I got a text message early in the morning which appeared to be from Eastlink about an outstanding toll. I have not been getting a lot of sleep lately and was obviously not thinking straight so I clicked on the link. Only after that did I realise that I should not have done that. I have done a scan u

Question

 • Mobile Security for Android

63

1

Ransomware checkmate

TrendMicro antivirus + 2022, updated to yesterday, detects checkmate ransomware?

Question

 • Home Network Security

29

1

Closed

Mailer deamon

When I try to message certain websites, I always get back notices that my messages cannot be delivered and that ai need to scan my iPhone for this virus. Can you give me instructions on how to remove this from my phone?

Problem

 • 

Resolved

 • Mobile Security for iOS

41

1

Pinned

Eye strain due to intracranial 🧠 pressure must have dark mode

I need a way to make the trend micro apps run in dark mode with white writing. I suffer from a brain condition where the cerebrospinal fluid builds up inside my head, causing the nerves in my eyes to bulge. As a result, I have a challenging time seeing dark writing on a light background. Please upd

Idea

 • Mobile Security for Android

25

1

1

Webguard, Fraudbuster, Payguard & Wifichecker/Running in background (Insight section), turn themselves off constantly throughout everyday

Webguard, Fraudbuster, Payguard & Wifichecker (Insight section) ALWAYS turn off, many many many times/day. This happens constantly and often just minutes after I've reset them. I have to do this "MANY××" times/day leaving my devices vulnerable and me feeling very uncertain. I chatted

Problem

 • Mobile Security for Android

25

1

Closed

What are Travel Scams? — American Airlines, Airbnb, and Booking.com

    The holidays are fast approaching and border restrictions are lifted in many countries. Are you starting to think of your fall vacation? Though it's important to book ahead to get the best deals and discounts, it is also important that we know how to score the best deals from legitimat

Article

 • PC Security

48

0

Closed

Fraud buster on Android

Fraud Buster on Android won't turn on.

Question

 • 

Answered

 • Mobile Security for Android

22

1

0

Closed

[macOS] Is the website filtering only works in http? (no https?)

Hi, today I purchased Trend Micro Antivirus for macOS. Just for the sake of curiosity I tried the website filter feature and after setting it to the max possible streght, I realized that it only prevent access to http sites. I can bypass the filter by just using https. Is this intended? 

Problem

 • 

Resolved

 • Mac Security

28

1

Closed

helpcenter.trendmicro.com won't load

Clicking on "Contact Support" on the homepage takes me to "Hmmm... can't open this page. Check if there is a typo in helpcenter.trendmicro.com" using Edge. All attempts to access this website fail, even using Chrome & Firefox; get the same type of message. Not much of a help center if you can't

Problem

 • 

Resolved

 • PC Security

18

3