Official

Accepted

Unanswered

Advanced Filters

Search Results (6.3K)

Activity
Top 5 Phishing Scams: MetaMask, Verizon “Itemtracking”, AT&T “Bill Paid,” & Amazon Gift Card Giveaway

  Phishing Scams are scammers' all-time favorite tactic to trick their victims. Here are the Top 5 Phishing Scams captured by our Trend Micro Check Team.     1. Fake MetaMask Security Alert Email       Note: the fake MetaMask website looks nearly 100% identical to

Article

 • PC Security

44

0

Password Manager

I am having issues with Password Manager. It does not auto save, or auto fill passwords in 3 browsers....Microsoft Edge, Chrome and Firefox.   I have deleted password manager and Trend Micro and reinstalled several times.   Is there a way to delete all the passwords that I impor

Question

 • VPN Proxy One Pro

14

4

0

Native Mac Notifications

Does Trend Micro use native macOS notifications for anything other than trivial things like having installed updates? I'm rather sick of the constant 'Update Completed' notifications, and while I've noticed more important notifications (like being out-of-date) tend to use non-native notifications, I

Question

 • Mac Security

9

1

0

Two-Factor Authenticator

In Device Access Status account Two-Factor Authenticator has already been set up and Is ON in Password and Security. However, TrendMicro shows a red exclamation point, not a green check mark.  The status is Good, not the smiley face.

Question

 • Mobile Security for iOS

47

3

0

Same Pop-Ups Blocked Constantly

I have constant pop ups blocking 'disease vectors'. This has been happening for months now and originally it didnt say disease vector the threat type was just blank. This happens constantly on both Microsft edge and Google Chrome. I have removed allgoogle chrome extensions, restored the settings to

Question

 • PC Security

117

2

0

One device has two licenses after I redid my Windows from Win 10 to Win 11

I have redone my Laptop OS from Windows 10 to Windows 11. Now my one device shows twice on my licenses. How do I remove the one license from the device?

Problem

 • Home Network Security

9

1

0

2nd device

I'm trying to download this to my 2nd device that my product that I installed on my pc years ago said was available to my account now to my laptop. I am without security because I believed i would have security from this as it said there was 3 devices I could install this product that belonged to me

Problem

 • Home Network Security

10

1

0

issues with Nest app shutting down when TrendMicro is running on the iPhone

The Nest app is stopping to work after 20sec when the opened on a iPhone where the trend micro program is running. I set a 2nd phone same set up, but without the trend micro protection running, and the nest up runs fine. This is an issue that I have been asking TrendMicro support for for nearly 1 ye

Problem

 • Mobile Security for iOS

22

1

0

Like button

How to in[ut like button👍

Question

 • VPN Proxy One Pro

8

1

0

Add iPhone 8 to my Trend Micro Maximum Security account

I received my uncle's iPhone 8 after his passing. I'm trying to add it to my existing Trend Micro Maximum Security account. I tried scanning the QR code. That sent me to a screen that had an icon in the center with concentric circles. The circles had little images in them. There is also an arrow in

Question

 • Mobile Security for iOS

30

2

0

often 'block' popup.

often 'block' popup. want to delete it.

Problem

 • PC Security

26

2

0

full scan

trying to do a full scan it will not start

Question

 • PC Security

29

1

0

Accepted Solution

Closed

Constant pop ups re blocked websites

I'm using Trend Security Software on my Dell PC (Microsoft s/w) essentially to check for viruses. In the last few weeks I've also been getting Trend pops warning me about a suspicious website that should not be opened.  It's annoying because it happens every minute or two or even more frequent

Problem

 • PC Security

24

2

0

Password manager

Password Manager has stopped working. I have uninstalled Trend Micro and installed the latest version, but it is still not working

Problem

 • Password Manager

65

2

0

Update now & screening buttons greyed out, hence cannot use. How do I fix it?

Update now & screening buttons greyed out, hence cannot use

Problem

 • Home Network Security

7

1

0

Can't install Internet Security after Windows 11 Update

Ever since I upgraded to Windows 11 my installation has been broken.I have used the removal tool and tried reinstalling it several times.It reaches near the end about 98% progress and I get the error message:"Installation IncompleteA problem prevented the installer from completely setting up Trend M

Problem

 • PC Security

324

3

ATT password operation on Samsung Note 8

My Note 8 is ATT password protected. I am unable to decipher how to navigate this process. The Voice activation is not helpful.

Problem

 • Mobile Security for Android

10

1

0

Log4j: The Worst Cyberthreat in a Decade, Affecting Google, Apple, Amazon, Netflix and More!

Log4Shell is a recent bug that is considered the most critical vulnerability risking everyone that uses JavaScript. It is also rated 10/10 by the Apache Software Foundation in its threat score.   This bug can grant cybercriminals easy access to internal networks allowing them to take over a com

Article

 • PC Security

59

0

Accepted Solution

Closed

WebGuard

I am trying to activate WebGuard on my Android NOKIA 8.3 5g phone I tapped on WebGuard to allow permissions DRAW over other apps is ON, and I can not deactivate it ACCESSIBILITY is off and I can not select it to turn it on. Please help. Kitty Kincaid kittykincaid@hotmail.com

Question

 • Mobile Security for Android

19

1

0

Trend Micro Maximum Security 2021

Hi My subscription only allows installation on 2 devices. How do I change my subscription to add another device? Cheers

Question

 • PC Security

27

1

0