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Activity

Closed

Mobile VPN

Mobile VPN keeps switching off without phone restart. Any ideas?

Problem

 • Mobile Security for iOS

48

1

Closed

Failure to block spam sms

Trend Micro does not flag or block spam sms, and lately has been flagging as suspicious legitimate non-spam texts.As a result of not identifying or blocking the spam, one cannot block the numbers.

Problem

 • Mobile Security for Android

27

1

Closed

Provide a new Portal for analyzing

I wish Trend Micro could provide a portal to which users can analyze a file or web address or file hash of SHA256 or MD5 hash. I know a user can ask for reclassification of urls over Site Safety Center Portal. But an enhanced portal which checks for file hashes of SHA 256 or MD5 hash would be great.

Idea

 • PC Security

25

1

2

Closed

Uninstall TM

Hello, I uninstalled TM using the uninstaller provided.I rebooted after.Searching the HDD and registry for "Trend" and "TrendMicro" found over 30 leftovers which I had to delete manually one by one.This shouldn't happen as long as TM provide its own uninstaller.....

Question

 • PC Security

28

1

Closed

What is Spamming?

Are spam emails dangerous?     Ever wonder how spammers get your phone number and email addresses? Or what spam really is? It doesn't matter where it came from it could be from an email, text, or call from unknown or known authors. Spams are an unsolicited digital form of communication tha

Article

 • PC Security

29

0

Closed

Brave & Trend Micro

It is inconvenient not having a browser extension for Brave. I know this complaint is not new, but the solution seems to be languishing.

Question

 • PC Security

83

2

Closed

really really pissed off with trend micro auto renewal, what a scam it is

they don't tell you auto renewal is only 1 year or that it's for the auto update to premium, unless it's hidden in the fine print. this is last time I will use trend micro

Problem

611

3

Closed

VPN app

So once I set up all my trend micro stuff I thought that the stuff would always stay on. But my VPN I have to turn on manually which sucks especially when you're online and you don't realize it that you don't have it on and you've been searching the internet this whole time...  And I have a Sa

Question

 • VPN Proxy One Pro

37

1

0

Closed

Analizar app na play store

O trendmicro não está a verificar corretamente as apps na play store umas vezes dá outras não falha muito eu tenho subscrição máxima segurança trendmicro e não faz a verificação corretamente estou decepcionado

Problem

 • Mobile Security for Android

20

2

Closed

Issues with the Trend Micro Password Manager

The current Secure Notes has no Edit/Discard/Save button for saved notes. Which is really prone to accidentally editing the saved notes. Please forward this feedback to the Research and Development team, and please provide a fix something like introduce Edit/Discard/Save button. I had to use Bitward

Idea

 • Password Manager

40

1

1

Closed

Updates

Automatic updates are a pain in the butt. Is it possible to manually install updates when they become available?  Waiting to meaningfully use my laptop while updates are downloaded and installed is a waste of time!

Question

 • PC Security

47

2

Closed

How to Identify Fake invoices? – Terra Luna, Oasis Network, Trueusd, and more!

  How do we know if an invoice is real?     Nowadays, more and more of us prefer receiving a digital copy of our transactions offline and online, the most common is online invoices. It keeps us on top of our finances and most online invoice gives customers the option to view and pay o

Article

 • PC Security

71

0

0

Closed

Trend Micro extension for browser(s)

Question: why do we need to install an extension in browsers as long as TM provides Web protection?The extension is list based , so other than giving TM the oportunity to monitor our surf habit, I do not see the advantage of installing an extension on top of the native Web shield of TM.

Question

 • PC Security

37

1

Closed

Using Trend Microsystems for Web Blocking but not working on Firefox Mobile

As the title states. I have used Trend Microsystems in the past to do blocking if certain content. I am using Firefox mobile. If I recall earlier in the year the blocking feature was working fine, but now as I add websites to block, the blocking feature is not performing as expected. I.e: not workin

Problem

 • Mobile Security for Android

45

1

Closed

Active Directory identity protection

Trend Micro can be act as Active Directory identity protection or not?

Question

 • PC Security

27

2

Accepted Solution

Official Response

Closed

Mystery file reported as no threat

I keep getting these Trend popups that say something like "no threats found in cd49725f-0221-4cf3-85d3-ca9e68d2c2df" (this is the latest one). I've not clicked on or otherwise downloaded any files. Is my machine infected with malware?

Question

 • 

Answered

 • PC Security

835

10

Closed

Testing- for interference on mobile security

How can you turn mobile security off and then back on for testing and validation of interference to other mobile apps

Question

 • Mobile Security for iOS

39

1

Closed

Cannot read the folder that Trend Micro has blocked and reports in a popup window

Cannot read the folder that Trend Micro has blocked and reports in a popup window - window frame to small and cannot be expended. Most annoying and useless to be honest.

Question

 • Mobile Security for Android

20

1

Closed

Give feedback of concerns

Email address refused in survey so had to click no!   ???yet this is accepted by you as my email.

Question

 • Mobile Security for Android

21

2

Accepted Solution

Official Response

Closed

Same strange pop up about downloaded files

I have exact same issue occurring as in this closed thread but the pop up appears and disappears so quickly I cannot get a screenshot it is more or less exactly what the OP showed. https://en.community.trendmicro.com/conversations/pc-security/strange-trend-pop-up-about-downloaded-files/62b25432a

Question

 • 

Answered

 • PC Security

90

3