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White screen during set-up..

During the set-up/installation process I recieved a white screen on my monitor. It remained white screen for about one (1) hour. I took a chance and

 posted 

12 days ago

 • 

Last response by 

kim_de_guzman 

12 days ago

Problem

 • PC Security

25

1

0

Closed

Program interface does not open

Hi, I've been using Trend Micro for 10 days, but only now I realized something that I hadn't noticed before, every time I play or watch seri

Problem

 • PC Security

39

1

0

Add Option to Identify Legitimate Tools which Can be Misused for SCAM Purposes

Hi,It would be great to add an option in Trend Micro that can identify websites such as helpme.net, teamviewer.com etc and the tools themselves and wa

 posted 

12 days ago

 • 

Last response by 

reine_roque 

12 days ago

Idea

 • PC Security

19

1

0

connecter l'application au compte

Je n'arrive pas à connecter l'application à mon compte

Problem

 • Mobile Security for Android

12

1

0

How do i remove all my personal details and delete Trend Micro account

Hi, In accordance with GDPR compliance, I would like to know as an individual user how can i remove all my personal details and delete Trend Micro acc

 posted 

16 days ago

 • 

Last response by 

saccharine_ching 

13 days ago

Question

 • PC Security

21

3

transfer of antivirus to new pc

Need to know if I renew before the expiry date (05 April 2021) and this desktop PC malfunction which requires to change to the new one. Can this antiv

 posted 

14 days ago

 • 

Last response by 

krizia_rosales 

14 days ago

Question

 • PC Security

16

1

0

Accepted Solution

Closed

Trend Micro PC Health Check-Up Doesn't Detect Temporary Files

Hi,From the Trend Micro settings I am left with the impression that it should be cleaning temporary files, recycle bin contents and browser caches aut

 posted 

17 days ago

 • 

Last response by 

reine_roque 

14 days ago

Problem

 • PC Security

37

4

0

trend micro solution platform high cpu

I am receiving high cpu from trend micro solution platform ranging from 19% to 40% constantly and is draining the battery of my laptop a great deal co

Problem

 • PC Security

180

6

TM Aggressive Priority on CPU Usage

TM suddenly spiked to 100% CPU usage when I was doing/distracted to do something else. It turns out it started to scan an installations folder in my e

 posted 

15 days ago

 • 

Last response by 

reine_roque 

15 days ago

Problem

 • PC Security

44

1

Green Highlighting - how to turn off

Hi, how can I turn off the green highlighting of links? I find it very annoying especially while trying to proofread emails I'm sending to client

 posted 

17 days ago

 • 

Last response by 

saccharine_ching 

15 days ago

Question

 • PC Security

41

1

Popups distracting Gaming

I have Trend even set to Mute Mode when in Full screen mode. They pop up and cause me to be distracted and takes the mouse cursor away from any game I

Problem

 • PC Security

15

1

0

Cannot Activate Best Buy iPad plan using member and serial numbers

Account states serial number expired although I havent found where to enter it or the member number emailed from Best Buy. Original Best Buy link prod

Problem

 • Mobile Security for iOS

13

1

0

Ben yeni cep telefonu aldım Tecno Camon12 Air marka

İyi günler ben Tecno Camon12 Air cep telefonu aldım Trend micro mobil antivirüs programı nı yükleyip kullanmaya başladım ne yazık ki cep telefonu bu A

Problem

 • Mobile Security for Android

26

7

0

TWICE WEEKLY SECURITY UPDATES

While inundating my PC with reminders to renew my subscription ; you have removed the screen to allow me to do my twice weekly security updates. Ple

 posted 

16 days ago

 • 

Last response by 

saccharine_ching 

16 days ago

Problem

 • PC Security

8

1

0

Closed

Ben yeni cep telefonu aldım Tecno Camon12 Air marka

KAPALIAÇIKKoruma Kapalıİstisnalar ve GeçmişKorumaKoruma DüzeyiNormal - Kücük riskleri engellemeden dengeliiMobile Security 1 dkWeb Koruması KapatıldıW

Problem

 • Mobile Security for Android

0

0

0

Segurazo Removal Please

My hub's got this on his computer and it is identified by TM but never removed. Please send instructions for complete removal.

Problem

 • PC Security

8

1

0

dark mode for the interface

Hello, I think the program's interface is modern and agile, but I think there is a lack of a 'dark mode' option, it would be more styli

Idea

 • PC Security

41

3

2

Cancel Subscription and Auto renewal

I need to cancel my subscription and auto renewal. I no longer need the service. This is impossible to do, please help.

 posted 

19 days ago

 • 

Last response by 

tm_cha 

18 days ago

Problem

 • PC Security

59

1

0

renew subscription

i try to renew but site wont let me finalise unless for indicates Auto Renewal. I DONT WANT AUTO RENEWAL SO IF YOU CANT FIX IT THEN I WILL NOT RENEW.

Problem

 • PC Security

12

1

0