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I can't log in to the control panel

I can not log into the trend micro control panel to disable firewall.

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Question

 • PC Security

12

3

Closed

stalled internet

my computer seems to be stalled I can go to a site but when I get there will not move Ikept having problems with adobe flash crashing and was gettin

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • PC Security

5

1

Closed

Trend Micro keeps removing an executable from a game I am playing, how can I find and restore it?

I purchased and downloaded an older game from Steam and Trend Micro removed the player.exe file from the game when I went to load it. How can I find a

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Question

 • PC Security

149

1

Closed

MPC Cleaner Malware

How can I remove MPC Cleaner?Trend Micro does not appear to recognize it as malicious.

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Question

 • PC Security

11

1

Closed

large debug files

Hi, I installed Maxiimum Security 10 on a second computer yesterday and I have 5.5 GB of files in the AMSP\debug folder. In subfolder 10005 the TM

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • PC Security

59

2

Closed

Password Manager for mobile device. When used for streaming website closes the site when phone goes into sleep mode.

I am attempting to use my TrendMicro Password Manager mobile app to link to a music streaming site. It connects just great but when the phone goes in

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • Password Manager

9

1

Closed

Simple question; simple answers?

My old laptop, which had Trend Micro Internet Security 2015 loaded onto it, has died. I simply want to download the same product onto my NEW laptop.

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Question

 • PC Security

9

1

Closed

Why is the serial number/activation key that you gave not working? It says the the four letters are not correct

I renewed 3/2/16. I received my order confirmation via email. I thought my husband activated it, but no. When I enter the serial #/ activation key,

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Question

 • PC Security

32

1

Closed

adobe+malware+d1s72spon8oqz.cloudfront.net

d1s72spon8oqz4.cloudfront.net. Adobe flashware player settings.  This is popping up when I play Candy Crush on Facebook.  Why is my malware

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • PC Security

8

3

Closed

Received the wrong download...again!

I was just sent my renewal but I got the wrong download, I believe. I have a Mac and I got sent the Windows Maximum Security. I have the same problem

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • Mac Security

7

1

Closed

can't load a website completely

when loading spiritair.com I get a message that part of the site won't load because of too many errors. to fix it do mysqlamin flush-hosts I don't kn

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • PC Security

16

1

Closed

importing a .csv file into password manager

just switched from Norton and i exported my passwords to a .csv file. How do i get this .csv file into Password Manager?

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Question

 • Password Manager

66

1

Closed

How do I stop blocking login remembering

Something is turning off "remember logins" in Mozilla Firefox

 posted 

5 y ago

 • 

Last response by 

tm_l 

1 y ago

Question

 • PC Security

8

0

0

0

Closed

how do i put trend micro on my android tablet

I just bought an android tablet and want to install trend micro on it

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Question

 • Mobile Security for Android

118

1

Closed

password manager not working

Password manager says it is unable to help with passwords. It also asks me to log in but will not show a log in screen.

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • Password Manager

18

3

Closed

Unable to go to the net

every time I go to the net it says I hve a problem it does not

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Problem

 • PC Security

7

1

Closed

How do I get rid of a Hijacker virus?

This virus is slowing down my keyboard when using my browser, loading pages have been slowed down, streaming has slowed down.

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • PC Security

11

1

Closed

Internet Browsers slow to open

Hi - I have a new install of Windows 10 and Trend Micro Maximum Security. Whenever I double click on any of the internet browsers (Chrome, Firefox or

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Problem

 • PC Security

30

1

Closed

Blocked attachments

I received an attachment from a friend of mine who I trust as it is a copy of a book he has written and it is Chinese and I want to get it translated

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Problem

 • PC Security

11

3