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Desktop Security

I have Trend Micro Security 10. I have set scheduled scans repeatedly , but they never have worked . Desktop doesn't wake to perform a scan , nor does

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • PC Security

8

1

Closed

Spyware

My scan reports 2 threats resolved. However, when I click on "Details" it reports 2 incidents of spyware detected. Has that been cleaned? This has

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Question

 • PC Security

8

2

Closed

Licensing Windows PC & Android Protection In Bundle

I have a 3 device license for Internet Security Ver 10. Can an android kitkat device be included as one of those devices? OR is the mobile android p

 posted 

5 y ago

 • 

Last response by 

tm_l 

1 y ago

Question

 • PC Security

13

0

0

0

Closed

I want to launch a scan from a tool(WinRAR). It needs to know were the virus scanner is located and its name. also any parameters needed

This tool (WinRAR) is a compression/Decompression tool. It has an option to scan an archived file for viruses(before extracting). How can I tell it th

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Question

 • PC Security

19

1

Closed

how does data theft prevention work?

Just wanting to know how entering some of my credit card digits will actually protect it from being stolen online?

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Question

 • PC Security

22

1

Closed

How to temporarily disable Trend Micro Maximum Security to update MY Passport software

I have a WD My Passport for backing up my laptop. It's telling me that I need to update its firmware. In order to do so it is instructing me to disabl

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Question

 • PC Security

644

4

Closed

Internet connection problem for update purposes

hi my trend micro cant connect to the internet to update , when there's internet available , i have aloud the program through the firewall , still no

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • PC Security

21

2

Closed

Wrong Software

I did the trial of the premium version, and I liked it so I bought it, and downloaded it , but it downloaded the maximum security insted of the premiu

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Question

 • PC Security

5

2

Closed

Problems downloading Windows 10

I checked my account and I have the latest protection. I have unsuccessfully tried to download Windows 10 and it has failed. The error message says

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • PC Security

8

1

Closed

I attempted to many times to download onto my 3rd computer and now I am locked out from down loading the software any suggestions?

I attempted to many times to download onto my 3rd computer and now I am locked out from down loading the software any suggestions?

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Problem

 • PC Security

10

1

Closed

Scan deleted cookies not removed from Locally stored Data

I ran a scan today which reported 4 cookies deleted. My server is Google Chrome. I took a look at the number of cookies, Chrome,” content settings” r

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Question

 • PC Security

10

3

Closed

New serial number not activated

Where is my serial number? just renewed and it said i was protected until i opened the program next and i asked for a serial number and said the servi

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Question

 • PC Security

11

1

Closed

I have only one computer but three are listed. How do I remove the other two?

I probably entered them wrongly when I renewed my subscription.

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Question

 • PC Security

9

1

Closed

RLS

Prior to 05/23/2016 I had "check for updates but let me choose to downl0ad and install" set in window update settings. On 5/23/2016 this was change to

 posted 

5 y ago

 • 

Last response by 

tm_paul 

5 y ago

Question

 • PC Security

6

2

Closed

Installed Computers

How many computers do I have protected with my account ? I have a hp 2000 laptop with your security installed on it is there any other computers on or

 posted 

5 y ago

 • 

Last response by 

tm_paul 

5 y ago

Question

 • PC Security

5

1

Closed

cannot print web page

Since I have renewed subscription to Trend I am unable to print anything directly from the web. I can print from Word or email.  When I try to p

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Problem

 • PC Security

17

5

Closed

Renewal Date

I'd like to know when my annual renewal date is but it is not listed anywhere. How do I find out this information?

 posted 

5 y ago

 • 

Last response by 

amir 

5 y ago

Question

 • PC Security

22

3

Closed

how to stop emails of all conversations

Apologies for my ignorance. I joined the forum the other day and have since been getting emails of everyone's questions/problems.  How do I turn

 posted 

5 y ago

 • 

Last response by 

tm_claudia 

5 y ago

Question

7

5

Closed

my serial number isn't working

I just purchased the program yesterday for 39.95 and it emailed me a serial number. the serial number is invalid.

 posted 

5 y ago

 • 

Last response by 

tm_l 

5 y ago

Question

 • PC Security

54

2