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Cleaner One Pro and Trend Micro Cleaner Pro version 6.5.8 - March 2024 Update

  Trend Micro Community!   Mac users, get ready for the Cleaner One Pro and Trend Micro Cleaner Pro version 6.5.8 (5293) updates! Cleaner One Pro is your all-in-one Mac Clean Master, providing comprehensive disk cleaning and more. It's quick, easy to use, and features an intuitive user int

Announcements

692

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Pinned

Trend Micro Mobile Security for iOS 11.2.1054 Bug Fix

  Trend Micro Community!       What happened?   "Unable to Continue" error message while using the Scan Website feature in Safari on your mobile device.     Product experts have identified the root cause of this problem. The iOS 17.3 OS version update introduced a

Announcements

1.1K

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Fraud buster not working on iphone

I updated my phone to iphone from android. The fraud buster used to work very well on my old android but not working on my iphone. Fraud buster only picks up international message and phone number not Australian phone number. Any tips how to make it work on iphone (imessage)?? Thanks 

Problem

103

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Closed

Email Defender Pop-ups

The Email Defender pop-ups are relentless. I have tried turning Mute Mode on, even though it says it's only for 24 hours.  I have clicked "Do not show this again" repeatedly - and I still get the pop-ups. How do I stop it??

Question

230

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Beware of Technical Support Scam Calls Pretending to be Trend Micro!

  Attention, Trend Micro Community!   We're reaching out to alert you about a concerning issue that some of our fellow Trend Micro users have encountered recently. It has come to our attention that individuals are receiving fraudulent cold calls masquerading as Trend Micro technical suppor

Announcements

935

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Hacker

Network is hacked including trend

Question

75

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Pinned

Trend Micro ID Protection version 1.03.1318 — Now Available!

  Trend Micro Community!   Get the latest and greatest from Trend Micro ID Protection! Explore the new features and information designed to keep your identity secure. Check out the release notes for all the details.     Build Version Mobile App for Android 1.03.1318

Announcements

1.1K

3

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Unable to add wi-fi to approved list.

I want to add my wi-fi to the approved list. However, my edit button is grey-scaled out.

Problem

65

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Unable to add wi-fi to approved list.

I want to add my wi-fi to the approved list. However, my edit button is grey-scaled out.

Problem

45

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weird website when TrendMicro is enabled

I keep on encountering weird website (full of ads) when trend is ON! Help!

Question

59

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Closed

VPN Pro Disconnecting

Repeatedly disconnecting by itself

Problem

62

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VPN

mobile Data is turned on , but won't work. I cannot turn on my VPN

Question

22

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Explore What's New in Apple's iOS 17.4 Update

  Trend Micro Community!   Exciting news! Apple has just released iOS 17.4, bringing a wave of new features and enhancements. While some changes are specific to our friends in the European Union, there's plenty for users worldwide to explore.   Let's dive into what's fresh in this upd

Announcements

702

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Need Help with Error Issue While Running Program on Windows Laptop

Hello Community Members, I hope everyone is doing well. I'm reaching out to seek some assistance regarding an error issue I've been encountering while trying to run a particular program on my Windows laptop. I've tried troubleshooting on my own but haven't been successful, so I'm turning to this fo

Question

38

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Trend Micro is blocking an installer thousands of people use

NinjaTrader.Install.msi is an installer thousands of futures traders use. When Trend Micro blocks it, I click on Trust this program but Trend Micro closes the installer. This is very annoying. How do I stop the blocking?

Question

45

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How do I temporally disable my VPN?

To allow printing from my hardwired laptop, the instructions for downloading a driver notes that a VPN needs to disabled. What are the steps to disable the VPN and then enable the VPN after the download is done and tested?

Question

47

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would support intel ultra processors with your software

Hi trend micro I have a question, would you support intel ultra processors with your software and is something you support in the future. thanks trend micro

Question

45

1

I’m getting duplicate emails for every announcement

Hi,  I’m receiving duplicate emails for the community announcements. Can you just send one please ?

Question

55

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Closed

How do I Unsubscribe from community emails?

How do I Unsubscribe from community emails?

Question

147

4

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identity theft

I have Trend Micro Security installed on all of my devices. I need a very thorough scan of my laptop for viruses, malware, etc. Have had my identity stolen, lost email, cell number, money withdrawn from my bank (~$20k!), credit card fraud on several cards, etc. HELP!!!!

Question

47

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