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Porn Accessible Still

I thought Trend Micro will block all nudity regardless of how I find it on the web. When I time in example 'topless babes' on Google and go to Google images it still brings up images of topless babes.

Problem

 • PC Security

34

1

0

Accepted Solution

Closed

Reinstall Trend Micro

I was advised by Acer help desk to restore the factory settings on my new laptop because of a problem. Now I don't have trend micro on my laptop after installing it several weeks ago.  How do I re-install it without having to add it as another 'new device' as it's already listed as a 3rd devic

Question

 • PC Security

35

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0

Closed

Trend Micro disappearing off my son's android tablet

Twice now trend micro has disappeared off my son's android tablet. On my account it says the device is there but on the tablet itself it simply disappeared the first time and I had to download a new app and the second time it deactivated/disappeared.  As a result of this, my son was able to do

Question

 • Mobile Security for Android

34

1

0

Closed

Watch Out for These 2 Scams Targeting Tokyo Olympics 2020

  Tokyo Olympics started last July 23rd and everyone enjoys watching their favorite athlete fight for the gold. This week take a look at these 2 viral scams regarding the Tokyo Olympics 2020 from our Trend Micro Check Team.     Olympic ticket scams   Fake Olympic

Article

 • PC Security

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Accepted Solution

Closed

maximum sécurité sur ws 2019

Bonjour J’ai acheté la version Trend micro Maximum Security pour réseau domestique. Le logiciel se télécharge bien et se décompresse bien mais ne s’installe pas. Pouvez-vous m’aider ?

Problem

 • PC Security

14

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0

Closed

web sites blocked

every single site I try to get into is blocked. Don't understand what's happened to Trend Micro.  It even blocked its own site!

Question

 • PC Security

29

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0

Closed

Spot the Scam: COVID-19 Relief, Illinois Government, Venmo, Amazon SMS, and Netflix Email Scams

  The Trend Micro Check Team found 4 SMS scams and 1 phishing email this week. Here is a preview of the viral scams that can help you in checking your inboxes.     COVID-19 Relief Phishing Text Messages   COVID-19 relief phishing page.    

Article

 • PC Security

40

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0

Closed

Receipt for auto subscription

Please send me a receipt for the recent auto renewal subscription.   I have checked my email and also the span but I can't see a receipt. Please forward again. Many thanks,    Frances Jeffes 

Question

 • PC Security

23

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0

Closed

Está derrubando a minha conexão wifi

Está tendo muito travamento quando eu desligo o meu GPS quando estou em casa e a minha conexão do meu aparelho com wi-fi cai toda hora quando eu o desativo o GPS. gostaria que resolve-sem o mais rápido possível esse problema! E outra coisa poderiam dar suporte de prote&cc

Problem

 • Mobile Security for Android

9

1

0

Closed

Share a device Want protect mobile apple phone

Unable to SHARE protection to my mobile (yes have 2 other devices to share) When open it only offers free trials and nil product and wants to charge me? Will not transfer or let me paste my serial numbers. Is trend micro systems always hard to use or set up? Internet security

Question

 • Mobile Security for iOS

44

2

0

Closed

Password manager stopped working

I tried to access the Password Manager today and it would not work. The program asked me to  sign in  to the account.  Which I did and a the answer was" The Service is currently unavailable.  Please try again later".

Problem

 • Password Manager

34

1

0

Closed

Porn Websites

Seems like no matter what I do I cannot block the porn sites. Have settings set to Child and enabled, but I can still type in a porn word and I get 2M sites.  I used to have it blocked  What else can I do?  Concerned Mom of 14 yo boy

Question

 • PC Security

301

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0

Closed

Mal_VTool-1 appearing last couple of days on my iMac

hi over the last couple of days, trend is quarantining the threat i attempt to clean and receive the error 'unable to add your selections to the Scan Exception List (press ok) which doesn't tell me much it appears in my app support library google chrome profile (but can't copy the whole file stri

Question

 • Mac Security

16

1

0

Closed

Unlock phone after deleting it from the secured device list

Hi, I have a big problem. I locked the Samsung Galaxy S8 phone by accident. To unlock it, I removed the phone from the secured device list. Now I can't unlock the phone with my password . What to do?

Problem

 • Mobile Security for Android

22

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0

Accepted Solution

Closed

Delete Files in the quarantine

I have Trend Micro maximum security but i can not find an option for deleting the files placed in quarantine. I need to know how to delete them. Thanks.

Question

 • PC Security

80

4

Closed

app is not working properly

I paid for this app to automatically check for viruses and other harmful effects, but 10 times daily I have been manually using app to set every allowance to make app able to work. Question is because I'm doing the apps work, do I get a full refund?

Question

 • Mobile Security for Android

49

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0

Closed

TRying to Start Full Scan with Trend Micro will not start help

full scan will not start help

Question

 • PC Security

20

1

0

Closed

two factor authentication new phone

Hello, I have broken my phone, it is not usable. The two factor authentication with google authenticator was installed on my broken phone. How can I transfer the settings to the new phone, because currently I cannot do anything because it always requests for the verification code, which was in my o

Problem

 • PC Security

22

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0

Closed

Trend Micro Password Messenger

The Trend Micro Password Manager Add-On will NOT install on Windows 10 yet the Trend Micro Max Icon states it IS installed.  but the appropriate Icon does not appear! Consequence: that the Add-On does NOT operate.

Problem

 • Password Manager

22

1

0

Closed

Can I switch Windows Defender back on temporarily if I exit Trend Micro Max Security?

My son’s new laptop (when connected via his school’s network and web filtering protocols), has extremely slow internet speed/connection while TM Maximum Security is running.  When TMMS is switched off (exited), internet speed/connection at school is normal again. His laptop’s

Question

 • PC Security

75

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