I thought Trend Micro will block all nudity regardless of how I find it on the web. When I time in example 'topless babes' on Google and go to Google images it still brings up images of topless babes.

I was advised by Acer help desk to restore the factory settings on my new laptop because of a problem. Now I don't have trend micro on my laptop after installing it several weeks ago.  How do I re-install it without having to add it as another 'new device' as it's already listed as a 3rd devic

Twice now trend micro has disappeared off my son's android tablet. On my account it says the device is there but on the tablet itself it simply disappeared the first time and I had to download a new app and the second time it deactivated/disappeared.  As a result of this, my son was able to do

  Tokyo Olympics started last July 23rd and everyone enjoys watching their favorite athlete fight for the gold. This week take a look at these 2 viral scams regarding the Tokyo Olympics 2020 from our Trend Micro Check Team.     Olympic ticket scams   Fake Olympic

Bonjour J’ai acheté la version Trend micro Maximum Security pour réseau domestique. Le logiciel se télécharge bien et se décompresse bien mais ne s’installe pas. Pouvez-vous m’aider ?

every single site I try to get into is blocked. Don't understand what's happened to Trend Micro.  It even blocked its own site!

  The Trend Micro Check Team found 4 SMS scams and 1 phishing email this week. Here is a preview of the viral scams that can help you in checking your inboxes.     COVID-19 Relief Phishing Text Messages   COVID-19 relief phishing page.    

Please send me a receipt for the recent auto renewal subscription.   I have checked my email and also the span but I can't see a receipt. Please forward again. Many thanks,    Frances Jeffes 

Está tendo muito travamento quando eu desligo o meu GPS quando estou em casa e a minha conexão do meu aparelho com wi-fi cai toda hora quando eu o desativo o GPS. gostaria que resolve-sem o mais rápido possível esse problema! E outra coisa poderiam dar suporte de prote&cc

Unable to SHARE protection to my mobile (yes have 2 other devices to share) When open it only offers free trials and nil product and wants to charge me? Will not transfer or let me paste my serial numbers. Is trend micro systems always hard to use or set up? Internet security

I tried to access the Password Manager today and it would not work. The program asked me to  sign in  to the account.  Which I did and a the answer was" The Service is currently unavailable.  Please try again later".

Seems like no matter what I do I cannot block the porn sites. Have settings set to Child and enabled, but I can still type in a porn word and I get 2M sites.  I used to have it blocked  What else can I do?  Concerned Mom of 14 yo boy

hi over the last couple of days, trend is quarantining the threat i attempt to clean and receive the error 'unable to add your selections to the Scan Exception List (press ok) which doesn't tell me much it appears in my app support library google chrome profile (but can't copy the whole file stri

Hi, I have a big problem. I locked the Samsung Galaxy S8 phone by accident. To unlock it, I removed the phone from the secured device list. Now I can't unlock the phone with my password . What to do?

I have Trend Micro maximum security but i can not find an option for deleting the files placed in quarantine. I need to know how to delete them. Thanks.

I paid for this app to automatically check for viruses and other harmful effects, but 10 times daily I have been manually using app to set every allowance to make app able to work. Question is because I'm doing the apps work, do I get a full refund?

full scan will not start help

Hello, I have broken my phone, it is not usable. The two factor authentication with google authenticator was installed on my broken phone. How can I transfer the settings to the new phone, because currently I cannot do anything because it always requests for the verification code, which was in my o

The Trend Micro Password Manager Add-On will NOT install on Windows 10 yet the Trend Micro Max Icon states it IS installed.  but the appropriate Icon does not appear! Consequence: that the Add-On does NOT operate.

My son’s new laptop (when connected via his school’s network and web filtering protocols), has extremely slow internet speed/connection while TM Maximum Security is running.  When TMMS is switched off (exited), internet speed/connection at school is normal again. His laptop’s