Official

Accepted

Unanswered

Advanced Filters

Search Results (6.5K)

Most Recent
Trend Micro Privacy

The Popup continually shows lower right corner saying that my private information is being blocked......something is wrong with this.

Problem

 • PC Security

20

1

0

How to open a file locked by vault?

I had an irrecoverable computer crash. I managed to recover a vault file and copy it to my new computer.  The new computer has TM loaded but there is no way I can get the file to open.  I can't even copy it into the new vault.  What can I do?Bob 

Question

 • PC Security

33

1

0

"Scan Starting Soon" pop-up

How do I turn this off permanently? Very distracting.

Question

 • PC Security

12

2

Trend mirco

I will not pay for this service and it wont let me delet it so im hoping when time runs out it delets itself this app is so annoying

Problem

 • Mobile Security for Android

27

1

0

What Is a SIM Swap Scam & How to Stay Protected?

      SIM swapping, SIM jacking, or SIM hijacking, popularly known as SIM swap scam.  In this scheme, scammers trick cellphone providers to transfer someone’s mobile number into their SIM card. They will use this stolen phone number to access the victim’s online accou

Article

 • PC Security

65

0

0

To many pop adds about phony. Problems with my phone

I'm getting to many disturbing adds on my phone, saying all kinds of problems with my phone please help

Question

 • Mobile Security for Android

30

2

0

Nothing but problems with phone now I have app

Telstra recently recommended trend Micro and help me put it on my phone since then I’ve had people who cannot contact me because they can’t get through, emails never arrive though I’m expecting them and my messages when someone send me one it says I have my notifications turned off. I’ve had nothing

Question

 • Mobile Security for iOS

77

3

0

Lost Phone protection

Can I lock/wipe my phone from my lap top if I lose my phone.

Question

 • Mobile Security for iOS

21

1

0

What is the best way to submit undetected samples to virus labs for analysis?

Hi,I have some malware samples that TM is unable to detect. Apart from contacting customer service, is there a dedicated webpage/system where I can upload these samples for speedly analysis? Or, is there a specific email address to which I could send these samples?Thanks,Anthony

Question

 • PC Security

30

1

0

problem for download housecall - windows 32 bit

Hi  when try download housecall scanner for windows 7/8/10 - 32 bitbut when click on housecall for windows icon, automatically download 64 bit version housecall.https://www.trendmicro.com/en_us/forHome/products/housecall.html?utm_source=TMpti try download housecall for windows 32bit with edit d

Problem

 • VPN Proxy One Pro

25

1

0

Privacy Defender

Hello I was wondering if anyone can tell how to get the exlamations(!) point off. Thank you for your time.   Donna W.

Question

 • PC Security

17

1

0

VPN

Hi My wife installed trend micro and i am curious if it comes with a VPN ? I can't find anywhere saying it does

Question

 • VPN Proxy One Pro

61

2

Accepted Solution

Closed

fulll scan

trying to do a full scan it will not start

Question

 • PC Security

35

1

0

Why is Trend Micro blocking me from using DuckDuckGo?

Trend Micro keeps blocking me from using DuckDuckGo.

Question

 • PC Security

65

1

0

Junk mail

I was informed at point of purchase by Spark NZ that this security system blocked unwanted junk mail. It does NOT. Provide a fix please.

Problem

 • Mobile Security for iOS

31

1

0

Fake Dating Sites Aiming to Swindle Your Money & Identity

    Nowadays, the easiest way to meet someone is online. Just open your phone, download the dating app, and voilà you're all set. As more and more people are using Online Dating Apps to bet their shot at love, and while we swipe right and left hoping to find the one, scammers are in

Article

 • PC Security

39

0

Closed

Great product

I like how I get notifications

Praise

 • Home Network Security

18

1

Delet tredmicro app

How do i delet this app so annoying i think il go to telstra to delet it for me

Problem

 • Mobile Security for Android

20

1

0

Mobile security

It would be great if Web Guard warnings could be ignored so it doesn’t constantly identify as an issue

Problem

 • Mobile Security for iOS

63

2

0

False positives with install files for CrystalDiskInfo

TM is warning of issues with CrystalDiskInfo when installing. This is problematic where installation will fail if the popup isn't answered quickly enough.  This not a new issue; I've been seeing it with most installs for well over a year.  Software vendor can be viewed at CrystalDiskInfo

Problem

 • PC Security

14

1

0