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Vanessa said she'd help us with our

"vanessa" said "she'd" help with us getting in touch with Best Buy to be reimbursed for the remainder on our account. That was on Thursday, August 12, 20121at 8p, EDT. We no longer wish to be Trend Micro customers. Please remove us and give us back our money.

Question

 • PC Security

25

2

0

Closed

App lock turning off by itself

This is the second time that the app lock feature turned off by itself and have to manually turn on. Why is this happening?

Problem

 • Mobile Security for Android

44

2

0

Closed

Not able to fix errors

My security risks say I have 3 risks, but I'm not able to fix them? Why?

Question

 • Mobile Security for Android

53

3

0

Closed

Charges to my bank account with no description

To activate my 3 year paid subscription trendmicro needed my credit card details. My question is what for ??? Conclusion. After activation I get my bank account debited for an additional amount with no explanation  !!! Nice business ethics !!!  

Question

 • PC Security

36

1

0

Closed

TrendMicro won’t activate in app

Paid my 24 mth subs 3 days ago, but app won’t activate. I chatted with TrendMicro 3 days ago but still hasn’t activated. My payment has been received by TrendMicro.

Question

 • Mobile Security for iOS

108

4

0

Closed

Certification

None on my tablet after installing Trend Micro

Question

 • Mobile Security for Android

14

1

0

Accepted Solution

Closed

change licence number?

how to change license number on mac ?.

Question

 • Mac Security

30

1

0

Closed

Parental controls

Having issues with the parental controls not locking apps on my Android.

Problem

 • Mobile Security for Android

15

1

0

Closed

Google searches are now blocked by Trend

Google search shows below and a trend window says can't access directsearchapp.com sent an invalid response. blocked bc it's spam. How to fix? This site can’t provide a secure connection directsearchapp.com sent an invalid response. Try running Windows

Problem

 • PC Security

37

1

0

Closed

Notice keeps popping up over my keypad

Every app or screen or page l access on my phone l get this black pop up that tells me l am protected... l know this! I turned off notifications l uninstall trend micro l reinstalled it l cleared all trend files this message keeps popping up and suspends what l am doing for about 3 seconds l can't p

Problem

 • Mobile Security for Android

48

1

0

Closed

FlyTrap Android Malware Is Taking Over Facebook Accounts

A new trojan malware found by the security research firm Zimperium hijacks approximately 10,000 Facebook users around the world. Popularly known as the Flytrap Trojan Malware. It targets the open-sourced Android software where users can easily download or install infected apps via third-party app st

Article

 • PC Security

94

1

0

Closed

Full Disc access

I upgraded and downloaded TM and when I get to the place where it tells me to move the TM icon to Full Disc Access file, the icons will not move when I click on them. I have uninstalled, reinstalled just to make sure, but I still cannot move the files over after following the directions several time

Question

 • Mac Security

69

3

0

Closed

PayGuard does not open in Firefox v91.0.1

I have been using T.M and PayGuard for nearly 3 years, and for the last few days the PayGuard interface no longer opens in Firefox. Please assist (it's nearly time for me to renew the 3-year subscription, or switch to a different A-V product).

Question

 • PC Security

32

1

0

Closed

Junk Mail in Gmail Account

How to I block or filter Junk Mail in my Gmail account

Question

 • PC Security

34

1

0

I have app issues that I cannot get resolved

I have had the same problem and have tried to contact trendmobile to eradicate the issue but to no avail. I've provided the info that I had just as the support person requested in order to help resolve the problem but due to my "PROBLEM" has been very hard to do so without having a better way to com

Question

 • Mobile Security for Android

43

0

0

Closed

App keeps saying that my home WiFi network is not secure.

App keeps saying that my home WiFi network is not secure and that I should switch to a 3G or 4G network. I keep closing the pop up window that fills the screen but it appears 10 seconds later. The WiFi network is already on the trusted networks list and is password protected.

Problem

 • Mobile Security for Android

83

1

0

Closed

How to stop website from trying to access my computer.

Trend software blocking "new229.com" from accessing my computer. Says it is a Malware Accomplice. I get the notification on my monitor and when I ok it, it pops right back up. Glad it's being blocked. But: Who is this? What can I do about it?

Question

 • PC Security

693

2

Closed

rootkit buster download unavailable

is this because i have a rootkit and the programmer who wrote it removed the downloadable link from the https://www.trendmicro.com/download/rbuster.asp page, or is this just a bug in the trend micro site? it's been like this for years with me - can anyone else download it, or is it just me?

Problem

 • PC Security

42

4

0

Closed

Email is being blocked by Firewall?

I am unable to send email to multiple recipients via Outlook 365. I called my internet provider, they said it is being blocked by a firewall?   Sending' reported error (0x800CCC78) : 'Cannot send the message. Verify the email address in your account properties.   

Question

 • PC Security

25

1

Closed

Connection my phone to my watch

Need help to connect my watch and laptop to my iphone

Question

 • Mobile Security for iOS

21

1

0