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How can I turn off VPN and have it stay off

In settings the VPN is on. I try to turn off, but it keeps coming back on.  When it slows my speed to the point a page won’t load, I don’t want it on.

Question

 • Mobile Security for iOS

54

1

0

Closed

Web Threats Log Report?

I don't know how much space the log is taking, but is it important to keep the monthly Web Threats Log Report?

Question

 • PC Security

20

1

0

Closed

If you have to lie too catch a liar whats that make you?

Another one of many liars..how can thay expect the truth?

Question

 • VPN Proxy One Pro

41

2

Closed

How to remove ESF application

How to remove the ESF app

Question

 • Mobile Security for Android

11

2

0

Closed

Camera is On

Every time I opened my Mac, I found a notification from TREND that told me that there is an app opened the camera. My question is how can I know what is this app?

Question

 • Mac Security

107

2

0

Closed

Unable to contact to Trend Micro

When open the app, it shows this and then I try to click UPDATE but it still tells me Unable to contact to Trend Micro. I'm sure I'm connected to internet. I have checked the version and used all the methods provided in community and help. However the error still exists.

Question

 • PC Security

46

2

0

Closed

Spot the Scam: Jollibee / Publix Anniversay, USPS / DPD Delivery, COVID Relief Grant, and Amazon Phishing Scams

    The Trend Micro Check Team found 4 types of phishing scams this week. Check how these viral scams work and learn tips to avoid them:      Check your inboxes and spot these scams.     Anniversary Giveaway Scams   Jollibee   Jollibe

Article

 • PC Security

40

0

0

Accepted Solution

Closed

Update my phone

I upgraded my account, why won’t my phone show?

Question

 • Mobile Security for Android

32

1

0

Closed

parental controls on modem

Hello, I was using Telstra Broadband Protect to block the internet time at night so my children would not play the playstation all night. Is there any way I can do this with Trend Micro?

Problem

 • Home Network Security

25

4

0

Closed

Password Manager

Hi all, I created an account with Trend Micro and I primarily use Cleaner One. However, I did use the password manager, and found that Apple also have a password manager, which is just as easy to access. Anyway, I stopped using the password manager in relation to Trend Micro but, each time I turn

Question

 • Password Manager

23

1

0

Closed

Maximum Security Renewal

If I renew through the main console of the program its $44.95. If I go through the website its $39.95.  Can we get some consistent pricing for this.  It's like this every year at renewal time.  Many different prices for the same product and time frame.  Plus if I use the renewal

Question

 • PC Security

101

4

0

Closed

Not receiving phone calls

My phone isn’t ringing but I have missed calls

Problem

 • Mobile Security for iOS

26

1

0

Accepted Solution

Closed

renewal popup

I'm getting renewal popups telling me to renew now, before my protection runs out tomorrow. Thats great, except my computer is not even a week old, and program says expires 08/06/22. Now i'm left wondering if I made the right choice in anti virus software????

Question

 • PC Security

35

1

0

Closed

Website blocked

Same site on pop up ---- "Website Blocked".....can't stop the popup. Suggestions?

Question

 • PC Security

42

1

0

Closed

Black notice covering keypad

After I clean or close apps I get message over top of keypad "saved .... Mb" OR "your phone is fully protected". Problem is it appears on top of keypad and can't see letters or numbers for up to about 40 seconds. Can notice appear for no more than 10 seconds??

Question

 • Mobile Security for Android

20

1

0

Closed

Turn off VPN

My personal-private router is connected to VPN, and I want it off. This has been an impossible task.  VPN slows connection & sometimes I’m told there is no connection.

Question

 • Mobile Security for iOS

88

1

0

Closed

i want to add more internet browsers to privacy scanner exp. edge, bing

i want to add more internet browsers to privacy scanner exp. edge, bing.  it only has internet explorer

Question

 • PC Security

12

1

0

Closed

Not able to fix errors

It says I have 3 security risks, but it won't let me fix them. Why?

Question

 • Mobile Security for Android

26

2

Closed

Password Manager importing from Chrome is not working

First and foremost, selecting a category with "data protection", the topic parameter states "No Result Found". So it does not allow me to post. What an unreliable "Contact Us" page. Password Manager importing chrome exported file does not work. Chrome Extension for PWM -> Settings -> Da

Question

 • Password Manager

47

1

0

Closed

Nest and Ring app keep stopping when TrendMicro is activated on iPhone

This has been an issue for 1 year. I have been in contact with your costumer care that have not helped me at all. I proved to them that when I turn the VPN of, or run my Ring and Nest App on on a phone that does not have TrendMicro installed, there is no issue with either app shutting down wit

Problem

 • Mobile Security for iOS

18

1

0