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Summer Online Safety Tips for Kids

Here is a preview of the vital online safety practices that every parent or guardian should know.      - Connect only with persons you know      - Be cautious about the things you post online      - Avoid sharing too much information      

Article

 • PC Security

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Closed

How do i leave feedback

I would like to leave Feedback but cannot find where. I can only see others feedback

Question

 • PC Security

11

1

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Closed

Repeaded loss of network

I am using Wifi Protection version 3.3.1045. I have Century Link wifi.  I can go months in a row with no VPN problems.  Then I have days when I turn on the VPN and within 10 seconds it goes off with the notation "No network connection."  While I watch that screen it will change back

Question

 • VPN Proxy One Pro

25

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Closed

Why do I keep seeing "website blocked, website: https//load04.biz/?end... on almost ALL the websites I want to open??

A little box shows up in the right bottom corner as soon as I go online, before I've even open any website or mail, that says: "website blocked" "website: https//load04.biz/?end" Threat Type: Disease Vector". Please tell me how to get rid of this, it's very annoying.

Question

 • PC Security

26

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Closed

trying to stop protection & it will not allow my correct password

Trying to stop protection on old laptop,everytime I enter the correct password it says it's incorrect. I know the old laptop is still covered but after the last windows update it uninstalled it,after I reinstalled trend it said the protection had run out. I checked my pc & it said the laptop was

Problem

 • PC Security

34

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Maleware SMS are not detected

I'm getting nearly dayly SMS telling me having a voice mail containing a link to a maleware download. SMS protection should be able to warn me. Regards Volker

Problem

 • Mobile Security for Android

28

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Share a device Want protect mobile apple phone

Unable to SHARE protection to my mobile (yes have 2 other devices to share) When open it only offers free trials and nil product and wants to charge me? Will not transfer or let me paste my serial numbers. Is trend micro systems always hard to use or set up? Internet security

Question

 • Mobile Security for iOS

44

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無法開啟審查他人可見我的個人訊息

趨勢科技掃描我的FB有安全漏洞

Question

 • PC Security

23

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Closed

Can I switch Windows Defender back on temporarily if I exit Trend Micro Max Security?

My son’s new laptop (when connected via his school’s network and web filtering protocols), has extremely slow internet speed/connection while TM Maximum Security is running.  When TMMS is switched off (exited), internet speed/connection at school is normal again. His laptop’s

Question

 • PC Security

75

4

0

Closed

app is not working properly

I paid for this app to automatically check for viruses and other harmful effects, but 10 times daily I have been manually using app to set every allowance to make app able to work. Question is because I'm doing the apps work, do I get a full refund?

Question

 • Mobile Security for Android

48

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Accepted Solution

Closed

Delete Files in the quarantine

I have Trend Micro maximum security but i can not find an option for deleting the files placed in quarantine. I need to know how to delete them. Thanks.

Question

 • PC Security

80

4

Closed

Trusted list of websites

I've added a website I trust to my Exceptions List. Yet for some reason Trend still flags it and tries to block me. Any reason why? 

Problem

 • PC Security

20

2

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Closed

Spot the Scam: COVID-19 Relief, Illinois Government, Venmo, Amazon SMS, and Netflix Email Scams

  The Trend Micro Check Team found 4 SMS scams and 1 phishing email this week. Here is a preview of the viral scams that can help you in checking your inboxes.     COVID-19 Relief Phishing Text Messages   COVID-19 relief phishing page.    

Article

 • PC Security

40

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Closed

two factor authentication new phone

Hello, I have broken my phone, it is not usable. The two factor authentication with google authenticator was installed on my broken phone. How can I transfer the settings to the new phone, because currently I cannot do anything because it always requests for the verification code, which was in my o

Problem

 • PC Security

22

1

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Closed

Trend Micro Password Messenger

The Trend Micro Password Manager Add-On will NOT install on Windows 10 yet the Trend Micro Max Icon states it IS installed.  but the appropriate Icon does not appear! Consequence: that the Add-On does NOT operate.

Problem

 • Password Manager

22

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Closed

Unlock phone after deleting it from the secured device list

Hi, I have a big problem. I locked the Samsung Galaxy S8 phone by accident. To unlock it, I removed the phone from the secured device list. Now I can't unlock the phone with my password . What to do?

Problem

 • Mobile Security for Android

22

2

0

Closed

TRying to Start Full Scan with Trend Micro will not start help

full scan will not start help

Question

 • PC Security

20

1

0

Closed

Mal_VTool-1 appearing last couple of days on my iMac

hi over the last couple of days, trend is quarantining the threat i attempt to clean and receive the error 'unable to add your selections to the Scan Exception List (press ok) which doesn't tell me much it appears in my app support library google chrome profile (but can't copy the whole file stri

Question

 • Mac Security

16

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Closed

Porn Websites

Seems like no matter what I do I cannot block the porn sites. Have settings set to Child and enabled, but I can still type in a porn word and I get 2M sites.  I used to have it blocked  What else can I do?  Concerned Mom of 14 yo boy

Question

 • PC Security

292

1

0

Closed

web sites blocked

every single site I try to get into is blocked. Don't understand what's happened to Trend Micro.  It even blocked its own site!

Question

 • PC Security

28

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