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what IT is this in the right down side of the screen {{curpopup.title}} ?

I cant delete this {{curpopup.title}}, It is a virus?

Question

 • PC Security

86

1

Closed

I am trying to change the serial number on my other protected iOS devices.

I have a new serial number on my Computer. I have four protected iOS devices under the old serial number. How do I change the old serial numbers, on the 4 iOS devices, to the new serial number on I have on the computer?

Question

 • Home Network Security

11

1

Closed

Happy Holidays Trend Micro Community!

Hear ye, hear ye!     Thank you for all your contributions this 2022. Your Trend Micro Family is beyond grateful to each and every one. Every question you posted in our community raised awareness, every idea and feedback helped us develop Trend Micro Security, and every comment is an oppor

Announcements

 • PC Security

206

3

Closed

Making your mobile number private on the Internet

  Another layer of protection is having a second phone number that you can use for personal and other transactions. You might think that it's a huge inconvenience, however, a small adjustment to our lifestyle will have a huge impact on our security. Here are the benefits of having a second phon

Article

 • PC Security

56

0

Closed

Password Manager not logging in

After the last update, Password Manager will open a website, but does not send ID and password to enable.logging in.

Problem

 • Password Manager

33

2

Closed

Trend Micro not scanning after updating MAC to Ventura

My Mac hasn't been scanned since October 2022, I need to get it working again. The buttons for "update now" and "scan" don't work.

Question

 • Mac Security

28

2

Closed

Anyone knows what protects from Adware and Malware only for iPhone ?

To anyone :What Protection can I use for Adware and Malware only for IPhone ?Thanks

Question

 • Mobile Security for iOS

27

2

Closed

Anyone knows what software protects from Adware and Malware only for iMac ?

To anyone :What Protection can I use for Adware and Malware only for iMac ?Thanks

Question

 • Mac Security

16

1

Closed

TM, poor detection rate

Hello, For several days I am following this on Virus Total: https://www.virustotal.com/gui/file/667de29aacfd4418c1e7612e2beeea40c271e7b7df4261bff0ecfea1e6df15cf?nocache=1 3 days ago only 11 antiviruses had a detection; every 6 hours more and more added their own detection. Even Microsoft Defender

Question

 • PC Security

82

3

Closed

Vpn

A trendmicro devia ter vpn ilimitada para subscritores. Não ter que pagar a parte. 

Question

 • Mobile Security for Android

21

1

Closed

mute mode notification popup

Is there any way I can stop the repeated pop-up notifications about mute mode? Getting really annoying.Thanks.Phil

Question

 • PC Security

39

1

Closed

Dark/Night mode contrast issue for Trend Micro Housecall product.

Hello,I have seen many many other posts suggesting a Dark-mode option for Housecall over many years with responses from the moderators saying the ideas are being passed onto the devs, but they have still not implemented it.I think we need to point out that if you have a system that switches to dark

Question

 • Mac Security

15

1

Closed

Little/no internet connection

I recently installed Trendmicro with the home network security box. Since then my entire network has slowed right down. Especially my iPhone, 90%of the time the internet doesn’t work at all even when trying to use mobile data. I can’t even load a picture message. I have deleted the mobil

Problem

 • Mobile Security for iOS

52

1

Closed

I have an issue that my Folder Shield keeps blocking which is powershell.exe

I'm not a computer savvy but need help in solving my problem. Each time is turn on my PC I get a warning message from TM asking me to block 2 programs (which to date I do) I need help please.C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exeTargeted file is ModuleAnalysisCache

Question

 • PC Security

38

1

Closed

Stop the Hackers in their Tracks: Strengthen Your Online Presence with ID Security

How Do Data Leaks Happen?   We are all guilty of recycling passwords for once in our life or maybe we are still doing it. I don't blame you. It's convenient to log in across different websites and there's no need to memorize multiple passwords, right? However, this poor practice is one of the m

Article

 • PC Security

41

0

Closed

Trend Micro Add In Outlook 365

With the increasing number of Spam / Phishing emails of late I noticed my Trend Micro Add In is missing from my desktop version of Outlook 365.And advice how to get it back pls??Cheers,Barry

Problem

 • PC Security

38

1

trend micro solution platform

hi, ever since the recent update version 17.7.1764, the trend micro solution platform has been promptly using up 98% of the ram which i contantly need to restart the pc. i tried uninstall n reinstall, after awhile it starts to using up the ram and my desktop is unusable. my total ram is 32gb

Problem

 • PC Security

176

5

Happy New Year Trend Micro Community!

We are grateful for all your contributions and efforts to make our community healthy and a safe space for sharing Trend Micro Security concerns. Thank you for all you’ve done to help us grow this year. Can’t wait to move onward and upward in 2023!What to expect this year! Enhanced ex

Announcements

 • PC Security

251

7

Accepted Solution

Folder exceptions

Hello,If i setup an exception for a folder, for example, C:\Steam, does it also make exceptions for all subfolders inside C:\Steam folder?

Question

 • PC Security

27

3

Unsubscribe

The unsubscribe link doesn't work. I can't unsubscribe from emails I never even signed up for. Sounds like spam. Reported as spam. Very poor. Fix it so people can unsubscribe if they want to.

Problem

 • Mobile Security for Android

35

1