18 Messages

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292 Points

Mon, Jul 30, 2018 4:55 PM

Closed

Windows 10 cannot determine status if Trend Micro is running.

Windows 10 Home (64 bit) on Dell Desktop (I5 Processor with 16GB RAM)
Trend Micro Maximum Security (Version 12.0.1226)


Windows Defender Security Center has an error message below:

"Trend Micro Maximum Security is installed as an antivirus provider."

"Status Unavailable, open Trend Micro Maximum Security for information"

I have reinstalled the software two times using 
  • Permission Tool, 
  • Remnant File Remover Tool,
  • restarted the computer, 
  • and reinstalled Trend Micro.