sacokie's profile

1 Message


120 Points

Wed, May 4, 2016 6:03 AM

Why won't my protection stay on?

Trend Micro product version


Official Solution

847 Messages


10.9K Points

5 y ago

Sorry you're having issues with our product. Could you provide more detail on what is happening? e.g. error message, basic PC info. Some screenshots would also be helpful. You can use the attach image feature in the comment editor to upload screenshots.

A possible solution to resolve your issue is below. If the symptoms described matches what you're experiencing, please go ahead and give the solution steps a try.
Trend Micro Security program turns on and off automatically

Please let us know the info requested, and/or whether the above solution document resolves your issue. Thanks!