1 Message


100 Points

Friday, November 4th, 2022 12:54 PM


Why can't i print my emails because it just sits there loading and loading

when i open my emails it state email defender is on. then when i go to print an email it just sits there loading forever

Brand User

Trend Security Expert


830 Messages


33.2K Points

1 year ago

HI @jeff_pruden!

We can isolate if the Trend Micro Security processes affect the printing of emails.  We need to turn off Trend Micro Security temporarily and test the print feature.

Here's how to turn OFF Trend Micro Security on Windows.

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