C
Neophyte

Neophyte

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3 Messages

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170 Points

Sun, Aug 15, 2021 12:35 AM

Closed

Vanessa said she'd help us with our

"vanessa" said "she'd" help with us getting in touch with Best Buy to be reimbursed for the remainder on our account. That was on Thursday, August 12, 20121at 8p, EDT. We no longer wish to be Trend Micro customers. Please remove us and give us back our money.

Neophyte

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3 Messages

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170 Points

4 m ago

Are you people working?? We've seriously never encountered such unprofessional behavior and we've been in the IT business for 14 years now. NEVER ran into people like you who have no user friendly communication sites, no phone numbers, no feedback. We just need our money refunded. Do so. Thanks.

Brand User
tm_kim

 Superstar

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533 Messages

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7.2K Points

4 m ago

Hi, casaharrell.

 

We have emailed Best Buy about this already and still waiting for their response. As soon as we have their reply, we'll relay it to you immediately.

 

Apologies for the inconvenience. In case you need more help, please let us know.

 

- TM_Kim

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