1 Message

 • 

120 Points

Tue, Mar 14, 2017 10:10 PM

Closed

Upgrading from Maximum to Premium

Good morning. Last night I renewed our subscription to Trend Micro and purchased the PREMIUM SECURITY for $229. However, when I downloaded and installed the program it came up as MAXIMUM SECURITY. We previously had MAXIMUM but I thought I had upgraded it. Our Customer Number: 498237898703 and Order Number: 13278685859. The question is, am I misguided or have I only been offered and installed a lower protection and not PREMIUM as I paid for?
Aaron Curran