C
Neophyte

Neophyte

 • 

1 Message

 • 

100 Points

Thu, Nov 11, 2021 3:33 AM

Resolved

Unblocking blocked website

I'm having issue accessing a website for one of my course topics because Trend Micro blocked it every time I want to open it, how can I unblock and then tell Trend Micro not to block it anymore?

Cheers,

Samuel Aleer

Brand User
tm_kath

 Superstar

 • 

655 Messages

 • 

9.5K Points

6 m ago

Hi @chol2006,

Welcome to Trend Micro Home Users Community!

Trend Micro blocks a website if it is potentially harmful or dangerous.

If you trust the website, tap Still want to open this page despite the risky (not recommended), then:


- tap Open blocked page to continue viewing the website or
- tap Ask Trend Micro to review this site

I hope this helps.

- TM_Kath

Brand User
tm_kath

 Superstar

 • 

655 Messages

 • 

9.5K Points

Just an addition, @chol2006.

If the site being blocked is under your Blocked List, you may remove it from Web Guard > Exceptions & History > Blocked List. Then add the website to your Approved List. Here is how:

1. Open Trend Micro Mobile Security.

2. Tap Web Guard and turn it on.
3. Tap the Exceptions & History tab, then choose Approved List.
4. Tap Add. Provide the website name and link, then click Save.

I hope this helps.

- TM_Kath

Need Help?

Ask the Community