D
Neophyte

Neophyte

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1 Message

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100 Points

Wed, Feb 2, 2022 6:40 PM

Unauthorised direct debit taken from my account - uk

Why can I not contact your uk accounts department, it’s urgent!

Neophyte

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1 Message

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70 Points

5 m ago

Hi there Derek 

This auto pay happens with most antivirus software you can turn this option of in your account 

if you give this number a call they will help you with any problems  

United Kingdom
STANDARD SUPPORT
  • Monday to Friday 8:00 – 17:30 GMT
  • 02035493381

this is also the support page for home users 

https://helpcenter.trendmicro.com/en-us/contact-support/

hope this will help you 

Thanks 

Mark

Brand User
tm_kree

Legend

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340 Messages

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13.6K Points

5 m ago

Hi @derek!

That's correct you can always turn-off the Automatic Renewal on your Trend Micro MyAccount. 

Thanks @surfbum2010, right on the dot!

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