C
Neophyte

Neophyte

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1 Message

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100 Points

Mon, Jun 20, 2022 4:28 PM

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Two continuous pop ups.

I am receiving two continuous pop ups from Trend Micro. One says "FILE REMOVED" and list the file as 5ab383.lnk. The other "ALL THREATS RESOLVED". I close each but it comes back immediately. I disabled then enabled my protection, restarted my system but it keeps popping up. I have Antivirus+ and I am current in my downloads.

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tm_kim

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682 Messages

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10.1K Points

5 months ago

Hi, command01.

 

Can you send a screenshot of the exact detection of Trend Micro for the file, please? Here's how you can check: How to view Trend Micro Security Report on Windows

 

Let us further assist you with this.

 

- TM_Kim

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