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120 Points

Thu, Jun 1, 2017 6:26 AM

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Trouble with 2 installations ... need help desperately

I have just installed Trend Micro Maximum security (paid version) on my desktop. It didn't ask to uninstall Avast (it has on the other computers I have installed it on) and it is preventing uninstallation of Avast and won't allow Onedrive and numerous other services to start. What have I done wrong?
I am installing it on an Acer Aspire One also and it has stalled at 30% installed - any suggestions? Please help.
My son in law died on Tuesday and I'm trying to get the Acer computer set up before we leave Tasmania for Melbourne tomorrow for the funeral.