1 Message

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120 Points

Tue, Apr 16, 2019 11:59 PM

Closed

Trendmicro not really excluding programs

I just bought an one year license of Trend Micro Maximum Security 2019 and I realized I'm encountering issues with file exclusions. The issue is that it will exclude the folder and files but when I run the file it will instantly delete it. The sole purpose of the purchase of this software was to get enhanced security but not disabling it while using some of my applications. I just need help with excluding the application completely along with its files so when the application does any "malicious" tasks, it won't delete the application completely.

Device model: HP Pavilion 570-p026
OS: Windows 10 Enterprise
Version: 15.0.1212