6 Messages


190 Points

Sun, Nov 5, 2017 9:30 AM


TrendMicro MaximumSecurity 12 crash the Microsoft Edge on my system

After updating to Version Trend MicroMaximum Version 12.0.1153. The Microsoft Edge explorer hangs and crashes every time.
I have already done a complete deinstallation and Reinstallation from this.
Also with the tools MRemnantFileRemoveTool and RegKeyFolderPermissionRecover and deleting all files in the temp folder. I tried to get a clean installation but it doesn't helpled.
The Firefox works instead without any Problems,

I'm Use Windows 10 pro 1703
When I stop the Trend Micro MaximumSecurity, the Micorosoft Edge works without a Problem. also when the Trend Micro Maximum Security is deinstalled the Explorer works well.
But in the Installed runing setting the Edge Explorer still crashes, also I tried to desalble only the Internet Internet and Mail Option, Microsoft Edge continues crashing.
Therfore I'm shure the new Version of the Security Package is the Problem since I get this Problem.

This Is the Error codes which I get in the Application Event:

Name der fehlerhaften Anwendung: MicrosoftEdgeCP.exe, Version: 11.0.15063.674, Zeitstempel: 0x59cdf479
Name des fehlerhaften Moduls: TmUmEvt64.dll, Version:, Zeitstempel: 0x59d21983
Ausnahmecode: 0xcfffffff
Fehleroffset: 0x000000000000da01
ID des fehlerhaften Prozesses: 0x2f48
Startzeit der fehlerhaften Anwendung: 0x01d3560c836416f3
Pfad der fehlerhaften Anwendung: C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\system32\tmumh\20019\AddOn\\TmUmEvt64.dll
Berichtskennung: 5aa6170d-868b-43e9-b490-c19efad13b5f
Vollständiger Name des fehlerhaften Pakets: Microsoft.MicrosoftEdge_40.15063.674.0_neutral__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: ContentProcess

Thanks in Advanced.