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3 Messages


160 Points

Sat, Dec 10, 2016 3:27 AM


Trend Micro Security continually stops.

My Trend Micro Maximum Security program continually stops with the message "Protection Disabled. Please restart your computer to fix the problem." I used to restart the laptop, but now I use the Trend Micro Diagnostic Toolkit to restart the program. But is keeps then it keeps on stopping. Yesterday it stopped and had to be restarted at least 10 times. I have spoken to Trend Micro Support on 4 occasions (ref 1-1-1077744251 and 1-1-1081608961) but the problem is still not fixed. I think I need an expert to identify the peoblem.