
Hustler
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66 Messages
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2.1K Points
Trend Micro Security 2020 Help With Performance and Conflicting Software Issues
Hi,
When installing the latest version and you encounter the following issues:
Try to quickly disable your Trend Micro program to confirm if it is causing the issue, to do this:
Look for the icon of Trend Micro Security on your task bar, right-click then click on Exit.
Then, check again if the affected program is working or performance of the PC goes back to normal.
If it works ok with Trend Micro Security turned off kindly post your issue below so we can schedule a call back or remote session to troubleshoot.
When installing the latest version and you encounter the following issues:
- Other programs not working
- Encountering performance issues such as high CPU usage
Try to quickly disable your Trend Micro program to confirm if it is causing the issue, to do this:
Look for the icon of Trend Micro Security on your task bar, right-click then click on Exit.
Then, check again if the affected program is working or performance of the PC goes back to normal.
If it works ok with Trend Micro Security turned off kindly post your issue below so we can schedule a call back or remote session to troubleshoot.
amir
Prodigy
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236 Messages
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5.4K Points
4 years ago
First remove Trend Micro 2019 and then install new version?
OS ?
RAM ?
HDD ?
which your programs have problem ?
Regards ,
Amir
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tm_reine
Hustler
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163 Messages
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2.5K Points
4 years ago
those info will help us troubleshoot faster, thanks for pitching those in :)
- Reine
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