chulufox's profile

1 Message


120 Points

Thursday, April 12th, 2018 11:18 AM


Trend Micro Maximum Security not updating, should I be worried?

Running Trend Micro Maximum Security on an HP Laptop, Windows 10 Home Premium.
Tried updating the programme 3 times today but the programme failed to update to todays date. Still showing "current as at 19 February 2018". Should I be worried? Is there anything I can do?
Brand User

24 Messages


742 Points

6 years ago

Hi chulufox and welcome to the community!

I was able to check the program installed on your computer. Based on our records your HP-Laptop is still running on the Version 11.0.

Possibly the upgrade did not push through on your computer.
Currently, the latest program of the Trend Micro Security is on the version 12.0.

However, you can manually download the latest version of the program on the link below:

Installing Premium Security

I hope this helps. :)

Trend Micro Home Users Community

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