F
Neophyte

Neophyte

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1 Message

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100 Points

Saturday, October 29th, 2022 9:50 PM

Trend Micro blocking my own site

My site was blocked for "scam" when it's just a site where I keep my projects and they won't unblock it...

I need it for school work and I don't wanna buy a new domain as it takes too much time and work.

Brand User
tm_kath

Legend

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760 Messages

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14.7K Points

3 months ago

Hi @fredrikjerda,

Welcome to Trend Micro Home Users Community!

You will need to submit a reclassification request to mark your website as safe. Here is how:

  1. Go to Trend Micro Site Safety Center.
  2. Enter the URL then click CHECK NOW.
  3. Click RECLASSIFY REQUEST.
  4. Choose PROCEED TO URL RECLASSIFICATION REQUEST.
  5. Choose the correct SAFETY RATING.
  6. Under CONTENT, choose Suggest a different category, then select the right category for the website.
  7. Under INTRODUCE YOURSELF, put a check if you own the website and/or a Trend Micro customer.
  8. Type your email address and put a check beside I'm not a robot, then click OK.
  9. Verify the request after receiving a validation link in your email.
  10. Wait for a response from the Trend Micro Web Reputation Services team if the request has been processed.

- TM_Kath

davevt31

Hustler

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73 Messages

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1.8K Points

3 months ago

Can you add the site to the exception list?

Brand User
tm_kath

Legend

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760 Messages

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14.7K Points

That's also possible, @davevt31​. But we recommend having it reclassified so if it is accessed on other devices, it will have the correct rating. 

Cheers!

- TM_Kath

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