1 Message

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130 Points

Wed, Nov 9, 2016 3:12 AM

Closed

Trend decided to install an update about a week ago, Received "Restart required" error message repeatily

Trend decided to install an update about a week age. received "Restart required" error message several times. Clicked on link to fix the problem, printed out instructions and followed them. Got as far as "Installation Incomplete... Error Code:......... when installing Trend Micro Security software. Clicked on that link and started to follow steps - got nowhere (the Uninstall Tool stared to load but after clicking I accept the terms...... - NOTHING HAPPENS! I now have no PC SECURITY! and my license with you has about 6 months to run and you are not providing the PAID FOR Product! 

Dell STUDIO xps running VISTA