4 Messages


50 Points

Tue, May 19, 2020 12:28 AM

Slow Boot: Win10 (1909)

My computer is running Windows 10 (1909) with TrendMicro Internet Security 16.0.1370. The bootup is very slow to the point that it is unresponsive for at least for several minutes (5-10min), it doesn't respond to anything, and then after that it is still slow but useable. There is now way to bring up diagnostic tool during this time. If TrendMicro has a program that can be loaded on prior to rebooting the system, that way it can run during the boot process & collect information, that is the only way to troubleshoot this issue.