
Neophyte
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1 Message
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100 Points
Scan hangs on licensemanagershellext.exe
The Trend Micro Scan Engine hangs on the file Licensemanagershellext.exe EVERY single time it runs. I have excluded the location. I have excluded the file. nothing works.
Neophyte
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1 Message
•
100 Points
The Trend Micro Scan Engine hangs on the file Licensemanagershellext.exe EVERY single time it runs. I have excluded the location. I have excluded the file. nothing works.
tm_kim
Legend
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682 Messages
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10.1K Points
7 months ago
Hi, Petersen.jr.
This is not the usual behavior of our program. Kindly try to restart Trend Micro's components and check if the issue will still persist. Here's how:
Let us know if you need further assistance.
- TM_Kim
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