Please try to run the Trend Micro Remnant File Remover Tool. This usually happens when there are remnants of the previously installed Trend Micro Security software. You may refer to this link below:
it just keeps pop up even the second after I restarted my computer. And when I'm playing games or watching videos or typing, there are all kinds of notifications popping up even i was in full-screen mode or manually opened the option that should avoid the popping up notification...
Can you please translate the exact pop-up message you are receiving?
Also, you can check our Trend Micro Mute Mode. It stops less important pop-ups from interrupting you while working or playing games on Windows PC. Here's the link for more info: Stop Non-Critical Pop Ups with Trend Micro Mute Mode
mrberry1957
Neophyte
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2 Messages
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120 Points
1 year ago
How do I restart to remove threats let me know please
1
tm_cathy
Superstar
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576 Messages
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9.3K Points
11 months ago
Hi, bcrodrigo74 & mrberry1957!
May I know what is the exact message that you get?
To properly assist you with your concern, we would appreciate it if you can explain further the problem you are encountering.
Please also provide us with the following information:
1. Exact Error message if any
2. Screenshots of the problem if possible
- TM_Cathy
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