3 Messages


150 Points

Mon, Jun 19, 2017 5:11 PM


Renewal requires new purchase and installation

All I wanted to do was to renew the license for the product I have. But when I clicked the renew popup window, my only option was to buy a "new" product. This "new" product has the same installer version  as my current product but requires removal and reinstallation, and probably loss of all my settings, including having to set up again the other protected computers. Couple this nuisance with the insanely high memory/CPU usage of the product, and I'm  looking elsewhere after many years of using TrendMicro.