1 Message

 • 

120 Points

Tue, Jul 12, 2016 6:38 AM

Closed

Removing ehdrv.sys

I am trying to re-install my Trend Maximum on a new PC which replaces my previous PC. I am running Windows 10 64 bit. This one came with a trial version of ESET Nod32 which I have uninstalled using the control panel. When I try to install Trend I keep getting a message Incompatible Software found, ESET Security, service ehdrv.

I have followed the instructions issued on line by ESET. When I try to remove the file ehdrv.sys from the drivers folder in System 32 I get a message that the file is in use.

When I try to use the device manager there is no hidden folder for non-plug and play devices.

I have restarted several times but still cannot install my Trend. What else can I do to get rid of this service ehdrv file?

Thanks
Fergus Ferguson