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Neophyte

Neophyte

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1 Message

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20 Points

Tue, Oct 22, 2019 6:28 PM

Question about running Windows Defender along with Trend Maximum Security.

Do I need to run Windows Defender if I have Maximum Security running on Windows 7?

Responses

Brand User

Prodigy

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409 Messages

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4.7K Points

2 y ago

Hi ljack18744,

 

Welcome to Trend Micro Community! After installing Trend Micro Security software, Windows Defender will be disabled automatically. This default change is to avoid conflict since Windows Defender is a Microsoft's built-in anti-virus protection and having more than one antivirus program usually causes conflicts. Thus, it is not advised to run two antivirus programs at the same time on a machine. Hope this helps.

 

- Kim

Neophyte

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1 Message

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60 Points

8 m ago

IWhen I get updates from Microsoft Defender has been activated without my permission, how do I disable Defender, Is there a register fix I can enter? Windows 10 OS.

Brand User

Prodigy

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370 Messages

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5.2K Points

Hi, dadavis5th!

 

Windows 10 doesn't have an option to uninstall or disable Windows Defender permanently. If there is another Antivirus installed, it'll disable automatically. For more information you may refer to this link below:

 

http://spr.ly/61212GhLsu

 

Hope this helps.

 

- TM_Cathy

Neophyte

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6 Messages

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170 Points

I have already trend micro in windows 10 pro but same time Windows Defender also activated automatic and if I do manual deactivate always show error in task bar

Brand User

Hustler

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162 Messages

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2.9K Points

Hi, live!

 

Welcome to Trend Micro Home Users Community.

 

When Trend Micro is enabled Windows defender should automatically turn off, can you double check and make sure that your Trend Micro security software is running?

 

Also, may I know the exact error message when turning off windows defender manually.

 

Awaiting for your response.

 

-TM_Angelo

Neophyte

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6 Messages

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170 Points

my trend micro running and also windows defender on!

there is no error but when manual make off always show windows security need action

with notification

Brand User

Legend

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739 Messages

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10.2K Points

Hi live.

 

If there are actions recommended you may enable the features on Windows Defender. Open the security dashboard and review what features you may enable. If you're still getting the same notification, can you send us a screenshot of the dashboard and notification so we can check it?

 

Neophyte

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6 Messages

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170 Points

2 m ago

I try to send photo screen shot but not possible long time stay loading and nothing as i want to show you both working in same time and trend micro didn't off auto windows defender

Neophyte

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6 Messages

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170 Points

HI

Already I do uninstall and install new everything goes well and now system understand TrendMicro is main app .but what I see this time I install version 16 then automatic upload to 17.

last time I direct install version 17 after my fresh windows installation then that story happened.

finally now system work fine

Thanks

Brand User

Prodigy

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445 Messages

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5.7K Points

Thank you for letting us know that it has been resolved, .

 

You can always reach out to us if you need further help.

 

- TM_Kath