J
Neophyte

Neophyte

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2 Messages

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150 Points

Tuesday, July 25th, 2023 3:27 PM

Closed

Protection Disabled Message is annoyingly unstoppable!!!!

Why do I keep getting a 'Protection Disabled' error popping up at least once a week? The only way we've been able to resolve it is to reload TrendMicro. It's frustrating and really making us look around at other options!

Brand User

Trend Security Expert

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71 Messages

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1.5K Points

5 months ago

Hi @jhawkfan22 

Welcome to Trend Micro Home Users Community!

Protection Disabled happens when there is conflicting software, an outdated version of the application, or a new update to the device driver that conflicts with the Trend Micro components. 

You may visit and follow the steps here Protection Disabled error fix for Trend Micro Windows Security 

Always make sure that operating system is always up to date and also your Trend Micro application.

Hope this helps!

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