Neophyte
•
1 Message
•
100 Points
Payguard opens multiple tabs
I use Google Chrome as my browser. Until very recently, I had no problems. Payguard would open another tab and everything proceeded smoothly.
Now, I log into a financial site, Payguard opens a new tab, and keeps on opening tab after tab, after tab. It makes me seriously giddy and is impossible to work with. The only viable option is to disable Payguard - and that is supposedly unsafe.
Has anyone else come across this recently?
Many thanks.
tm_angelo
Superstar
•
445 Messages
•
8.6K Points
Il y a 3 m
Hi, janejb1510!
Welcome to Trend Micro Home Users Community.
The Trend Micro program might have corrupted components, can you try to do the following?
1. Press the Windows Key & R at the same time, the run window should appear.
2. Type supporttool then click OK. The Trend Micro Diagnostic toolkit will open.
3. Go to (C) Uninstall, click 5. Stop all Components & 2. Delete Now.
4. Reopen the Trend Micro program, and verify if the issues persist.
May I also know your Trend Micro version?
Let us know how it goes.
-TM_Angelo
0
0
colinrawson
Neophyte
•
2 Messages
•
90 Points
Il y a 3 m
I have the same issue .. this didn't resolve it
Version 17.7.1337
0
0
heg
Neophyte
•
2 Messages
•
90 Points
Il y a 2 m
Didn't solve it for me either - just started happening after an update last week. My version is 17.7.1383 REALLY annoying!
3
0