Payguard not working

Payguard does not come up automatically for except one bank, Nationwide B/s.  It doesn't come up on NatWest, Barclays, Lloyds, Halifax, PayPal.  I have both NatWest online banking and Nationwide listed on Payguard and only Nationwide comes up.  I use Chrome Browser but have tried Edge with the same negative results.  I have been through all the solutions including restarting the Trend Micro components.  I use Windows 11.  Perhaps that is the problem?  Payguard only works if I type the banks and retailers into the Payguard browser.

I migrated from Kaspersky 2 weeks ago and their protected browser work fine, so this Payguard problem is profoundly disappointing.

Any advice would be helpful.