A
Neophyte

Neophyte

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2 Messages

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120 Points

Thursday, June 22nd, 2023 2:29 PM

Closed

notifications

Has anyone been able to stop all the BS notifications. The mute mode for full screen, is a BS option. I'm talking about permanently stopping this constant notification BS.
if no answer on correcting this. After about 20 years of use im done with this product.

The last two years has been non stop popups

i do need any frigging popups unless there is a actual threat.

Brand User

Trend Security Expert

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131 Messages

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2.7K Points

1 year ago

Hi @ajumbledbox,

The only option to stop receiving notifications from Mute Mode is by disabling it.
How to turn off Mute Mode on Windows | Trend Micro Help Center

Neophyte

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5 Messages

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150 Points

Wrong:  They can also right click on the popup and select never show again.

windows can do what your teams refuses

Neophyte

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2 Messages

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120 Points

1 year ago

I think you misunderstand me
Trend micro sends a lot of notifications 

I refer to the mute mode as BS as it really doesnt do anything except stop while your in full screen in a designated state like gaming

I want to turn off all notifications from Trend unless it tells me it beleives a security threat actually occured
Outside of that I do not need 30 plus noticies a FN day from this program
Im just tired of this BS
No one asked for this constant annoying resetting of the screen 
And yes the focus is put on the popup and so if your typing the popup disrupts the typing to the point you need to reset the curser
End this BS Provide me a way to shut this BS off or IM done supporting this platform after all these years

You do not own my screen space 
Time to take note of this

Neophyte

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5 Messages

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150 Points

right click the popup and select never show again

Brand User

Trend Security Expert

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22 Messages

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630 Points

1 year ago

Hi @ajumbledbox 

Could you please provide an example of the notifications that you have been receiving from Trend Micro so we can further check what causes this and how we can stop it?

We highly suggest that you keep notifications ON for Trend Micro as to keep you updated and informed whenever a threat is detected, a scan is finished or to see downloaded file scan result popup.

Neophyte

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5 Messages

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150 Points

@tm_cassie​ They and everyone else on the internet is talking about the Mute mode popup and DING.

Acting like they do not want to know about a TREAT is insulting to your customer base. Luckily, they only need to right click on the annoying non-critical but spamming MUTE MODE ON/OFF popup... 

Never show again    or   hide all popups   will do the trick.....hide all will hide even the critical popups..... never show will stop THAT popup

Here ends my trend talk

Neophyte

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5 Messages

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150 Points

1 year ago

Trend is never going to deploy an actual stop the spam feature.

Windows will help:  Right click on the popup you no longer wish to see and select "never show again"

Brand User

Trend Security Expert

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158 Messages

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3.2K Points

@antikoa​ Thanks for helping out. 

Hi @ajumbledbox,

I understand that you want to disable notifications from Mute Mode. To stop these notifications, you may refer to articles provided below:

Mute Mode Has Ended pop up from Trend Micro
Mute Mode Has Been Turned Off pop up from Trend Micro

If you are receiving another pop-up message, you can reply with the screenshot as it will help us address your concern.

Hope this helps.

Neophyte

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5 Messages

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150 Points

@tm_klariz​ You guys are getting closer to what they are asking for....

Brand User

Trend Security Expert

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158 Messages

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3.2K Points

@antikoa​, we appreciate you helping out in this thread. 

Hope the article was able to address the concern about the notifications.

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