Neophyte
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2 Messages
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120 Points
No activation code or serial number provided after purchase
Hello,
I just purchased a single PC licence for Maximum Security, however I was not been given a serial number or activation code. The subscription has been debited from my credit card.
Can you please advise me of next steps.
Cheers,
Dan.
tm_carlo
Trend Security Expert
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81 Messages
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1.7K Points
7 months ago
Hi @danspotswood,
Your Trend Micro subscription has an activation code, which can be found on the order confirmation email and is labeled as "Serial Number." Possible that the email has been put to junk, you may check it as well.
I have resent the order confirmation email to your email address, Know where to find your Trend Micro serial number through this article.
Hope this helps!
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